Login Page - Create Account

Support Board


Date/Time: Tue, 23 Apr 2024 07:33:56 +0000



Futures Real Time Data Costs No Access to TDA Data

View Count: 616

[2019-12-04 11:24:44]
User473532 - Posts: 7
1. I currently use TD Ameritrade for active futures trading using an active futures trading account.
2. Sierra Chart and TD Ameritrade will no longer be working together after 31 December 2019
3. I want to continue (un-interupted) to get real time Market Depth data.
4. If I want to get this continued data after 31 December 2019 is the cost from Sierra Chart(for CL and ES) $115.5.00/month (CME users without an account) + $25/month Sierra Exchange data feed for futures.

Thank you
[2019-12-04 15:09:48]
Sierra Chart Engineering - Posts: 104368
No this is not going to be correct.

We are going to provide a facility through your Sierra Chart account control panel to upload a TD Ameritrade statement which will indicate you have an account, and once we approve that you can use the CME nonprofessional fees. This will require that you use the new Denali exchange data feed:
Denali Exchange Data Feed

We will get that set up for you, this week.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-12-04 15:55:37]
User816220 - Posts: 80
This will require that you use the new Denali exchange data feed

Would it be possible to extend the manual TDA futures account verification to work with the Sierra Chart Exchange Data Feed as well?

I'm using the SC data feed for equities and futures, which is why I haven't switched to the Denali feed. Alternatively, does Sierra have any plans for adding U.S. equities to the Denali feed?
[2019-12-04 16:01:07]
Sierra Chart Engineering - Posts: 104368
No that is not going to be possible. But instead what we will do is give you a discount for the Captain Ali data feed when using it the same time as the Sierra Chart Exchange Data Feed. We need to work out the details of this.

It is a longer-term hope to provide the US equities with the Denali feed. But that remains to be seen.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account