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Date/Time: Sat, 20 Apr 2024 02:19:57 +0000



I hope somebody can help ... I am getting connection error ..

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[2019-12-03 20:02:42]
User105662 - Posts: 4
All day I have been getting this ... Connection error message from service TransActWS Account logon error -1 -1 Date time 2019-12-03 ... I have already downloaded the current version and checked global settings data trade service settings ...
[2019-12-03 21:06:19]
Sierra Chart Engineering - Posts: 104368
Refer to this section here about this:
https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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