Login Page - Create Account

Support Board


Date/Time: Sat, 20 Apr 2024 11:53:03 +0000



Denali Data Feed

View Count: 707

[2019-12-02 17:57:58]
brenanstewart - Posts: 28
I'm switching over to the Denali Data Feed and just want to make sure I'm doing it correctly. I currently have a real-time data connection for 20 symbols. I want to deactivate this and active one of the Denali Exchange Data Feeds, correct?

Under my "Data/Trade Service Settings", for Service I have selected GAIN Capital/OEC. So I need to activate the "Denali Exchange Data Feed for All Services"?
[2019-12-02 22:15:22]
Sierra Chart Engineering - Posts: 104368
Yes but this will need to be done towards the end of the month. We will handle this for you.

So I need to activate the "Denali Exchange Data Feed for All Services"?
Yes. We will do this for you.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-12-02 23:55:22]
SC Support - Posts: 1793
We have deactivated renewal of the Sierra Chart Exchange Data Feed, that service will continue for the rest of the month, we can substitute it with the Denali Exchange Data Feed (at no extra cost in December), to do that please complete the Market Data Agreements here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements

With that complete we can activate Denali for you.
Thank you
[2019-12-03 19:17:53]
brenanstewart - Posts: 28
I just completed the Market Data Agreements.
[2019-12-03 20:15:34]
SC Support - Posts: 1793
We have completed the Denali Activation for you, please refer to:
Denali Exchange Data Feed: *Setup Instructions: Sierra Chart Software Instructions*

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account