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Date/Time: Fri, 19 Apr 2024 09:02:01 +0000



Orders filling is messing up

View Count: 557

[2019-12-02 17:21:25]
dc2uh - Posts: 25
My damn orders are randomly getting input putting me into positions that i am not trying to get into! this has been going on for the last 2 weeks and im beyond mad because it just randomly pops up and puts me in positions so i dont know when i am in and am taking big losses. PLEASE TELL ME IF I NEED TO GO BACK TO ANOTHER VERSION OR WHAT I CAN DO TO FIX THIS!!!
[2019-12-02 17:27:22]
Sierra Chart Engineering - Posts: 104368
You first need to determine how those orders are getting submitted. To determine this, refer to:
Trade Activity Log Analysis: Determining the Origin of a New/Modified Order

Locate one of those orders, And then let us know what the Order Action Source is for the initial order entry.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-12-02 17:51:16]
dc2uh - Posts: 25
how do i do that?
[2019-12-02 18:07:13]
dc2uh - Posts: 25
And now my hotkeys arent working
[2019-12-03 00:23:55]
Sierra Chart Engineering - Posts: 104368
Go back to this page and look at step 13 which we updated with a screenshot:
Trade Activity Log Analysis: Determining the Origin of a New/Modified Order

Regarding keyboard shortcut's for trading, refer to the instructions here for those:
Basic Trading and the Trade Window: Trading Keyboard Shortcuts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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