Support Board
Date/Time: Mon, 03 Feb 2025 17:01:20 +0000
Quotes not moving
View Count: 601
| [2019-12-02 10:08:30] |
| OneGreater - Posts: 2 |
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Everything seems fine. I can login, get a chart, but no quotes movement. http://www.sierrachart.com/image.php?Image=1575281162117.png Thanks for helping! |
| [2019-12-02 13:30:44] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-12-02 16:02:03] |
| OneGreater - Posts: 2 |
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I should be good now. My broker fixed the problem.... and gave me an extra day in my 14 day trail!
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