Login Page - Create Account

Support Board


Date/Time: Thu, 25 Apr 2024 16:50:38 +0000



[User Discussion] - TSX/TSXV data feed @ US$36.75/mo - ?

View Count: 1501

[2019-11-27 00:43:29]
User689221 - Posts: 20
Does this monthly rate include both L1/L2 quotes or only L1?
[2019-11-27 03:15:08]
Sierra Chart Engineering - Posts: 104368
It is just level 1.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-27 03:15:18
[2019-11-27 03:59:30]
User689221 - Posts: 20
In this case are you able to provide this data to me as a Canadian resident at the Canadian resident rate? It is about half of what non-residents are paying.
Thank you.
[2019-11-28 12:17:53]
Sierra Chart Engineering - Posts: 104368
No this is not controlled by us . It is controlled by the vendor of record Barchart and we are not going to ask because it is extremely unlikely, anything would change with this. They already markup the exchange fee to cover the cost of that exchange due to the minimal number of users.

These exchange policies related to residents and nonresidents are the most absurd thing we have ever heard of. Brazil has something like this. We thought they were the only one. Totally insane.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-29 15:39:42
[2019-11-28 17:05:46]
User689221 - Posts: 20
Indeed, never understood that one myself!

Still, resident/non-resident aside, your price of $36.75 is "totally insane" to borrow your own language.

Have to say I salute Barchart’s pricing that must be the world’s HIGHEST. To sell a $12 product for $36 must be a record in today’s electronic age! (TMX global pricing - https://www.tmxinfoservices.com/resource/en/182/subscriber-data-rates-outside-2014-10-30-en.pdf)

What I cannot understand is why you are using a middleman to get this data when you could get it directly from TMX for way less as a Vendor. You would then be able to charge a healthy markup and sell this data to many more users that are currently buying it from you for $36. This will be a real win-win for your own balance sheet and for your users’ pockets.

Lots of companies already signed up as Vendors, so I assume this can be done (https://tmxinfoservices.com/tmx-datalinx/accessing-data/vendor-and-partner-list).

As things stand today, your product is significantly off-market. Other companies that took the time to become Vendors are able to offer much much lower rates for the same real-time TSX/TSXV feed:
- TradingView - $9.00/mo (https://www.tradingview.com/gopro/?source=header_main_menu&feature=pricing)
- Stockcharts - $9.95/mo (https://stockcharts.com/pricing/index.html)

Compare that to $36.75/mo that Barchart is charging and you can see that you are missing out on many more users who know that this price is totally off-market and currently get this feed elsewhere.

Finally, I read on another thread that support for Barchart had been discontinued. So perhaps now is the time to set up TSX/TSXV data feed in a proper way?
Date Time Of Last Edit: 2019-11-28 19:39:03
[2019-12-11 04:25:13]
User689221 - Posts: 20
Wanted to follow up on this request.

Have you had a chance to consider getting TSX/TSXV feeds directly from the exchange?

This will eliminate the middleman, reduce price and improve your bottomline greatly.

thank you.
[2019-12-11 20:03:02]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay with this. No, this does not help. It only makes the cost dramatically higher for us to go direct and that would never happen. There is very little interest among our user base with the Toronto Stock exchange. In the case of exchange connectivity, having a middleman is really the only way to do it. The middleman cannot be removed.

Trading View is not a direct vendor of that exchange and probably not with any other exchange either. Our understanding is they work through:
https://www.theice.com/market-data

Look here you can find the actual vendor fees:
https://tsx.com/trading/toronto-stock-exchange/fee-schedule

Also refer to:
http://www.tmxinfoservices.com/resource/en/172

With the number of TSX users we have we would have to be charging hundreds of dollars per user. So working with Barchart we are able to reduce this substantially.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-11 20:08:12
[2019-12-11 20:32:31]
User689221 - Posts: 20
Thank you for your reply. Absolutely this is your system and I respect your decision re this.

Reason your TSX user base is so tiny is not the lack of interest. TSX is the largest mining company exchange in the world (more listings than ASX has).

The true reason why you do not have many TSX users is because your price is way too high, and no-one wants to pay it. I certainly don't and won't - but not because I am not interested.

If you followed Stockchart's example and offered it at $9.95 as a vendor, you would increase your TSX user base 100x over.

Just basic supply and demand.
Date Time Of Last Edit: 2019-12-11 20:45:04

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account