Support Board
Date/Time: Mon, 03 Feb 2025 14:46:17 +0000
Trade and Current Quote Symbol problem with Replay since several updates
View Count: 587
| [2019-11-26 15:52:23] |
| User23815 - Posts: 210 |
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Using the ES and MES. Originally there was a glitch in Replay orders when I used it. After an update it began working seamlessly. It had been functioning well for several months. Since an update or 2 ago, it again has problems. It drops child orders, and places orders on other ES only charts. I was waiting thinking it would fix in a subsequent update but it has been 3 and is still not functioning correctly. Thanks
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| [2019-11-26 16:23:28] |
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We need a precise explanation and we made a very precise explanation of what the problem is. This is vague from our perspective. However, during a replay the Trade and Current Quote Symbol is not used. Orders will be placed for the main symbol of the chart. This will not change. You just have to accept how this works in newer versions. For example to say "drops child orders" is not a technically accurate statement and we have no idea what this means. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-26 16:24:28
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| [2019-11-26 18:22:53] |
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Thinking through this some more we do see how only using the main symbol of the chart during a replay and not the Trade and Current Symbol, creates a problem that when the replay stops, any continued working orders, fills and the position no longer will display. So we have to solve this. We were trying to solve another reported problem brought to us recently. It really is very challenging when working with the Trade Symbol to have it work well under all conditions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-26 18:23:26
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