Support Board
Date/Time: Tue, 11 Feb 2025 13:17:18 +0000
Trading DOM market depth scroll limit
View Count: 1175
| [2019-11-25 18:59:46] |
| User447451 - Posts: 10 |
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Hi, I'm having an issue where when I have my trading DOM opened, I can only scroll up or down about 100 ticks worth of price, then it blocks me from scrolling anymore on the trading dom on the chart I can see that I have access to the market depth data, but on the trading dom itself I can't scroll up and down as much as I would like. Any way I can fix this so I can scroll infinitely the range of market depth on my trading dom? Thanks |
| [2019-11-25 20:43:08] |
| User447451 - Posts: 10 |
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i should add that my settings for max market depth are all at 0
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| [2019-11-26 05:16:09] |
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What you need to do first is increase the range of displayed prices explained here using Interactive Scale Range: The Chart DOM Scale: Interactive Scale Range And then you can Move the scale after. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-11-28 14:07:44] |
| User447451 - Posts: 10 |
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Thank you for the response - this works , but when I use the scale range , at a certain point the values start overlapping and distort to the point they cannot be read, and placing orders at specific tick values becomes impossible. What I really want is just to be able to keep the scale setting I have but be able to scroll the trading down up and down without hitting scroll limitations - is it possible? |
| [2019-11-29 21:30:52] |
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Ok we will see about increasing the scroll limit.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-29 14:37:20] |
| owendonk - Posts: 54 |
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Any progress on increasing DOM scroll limit? I've got the same request. Is there a reason it can't be unlimited?
Date Time Of Last Edit: 2020-08-29 14:38:48
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| [2020-08-29 22:21:01] |
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Yes this was already done. Are you encountering a limit?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-29 22:50:16] |
| owendonk - Posts: 54 |
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There's a limit when I scroll with the trackpad but can go up further when doing ctrl+drag.
Date Time Of Last Edit: 2020-08-30 02:06:21
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| [2020-08-31 15:58:29] |
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We found the reason for this and this will be resolved in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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