Support Board
Date/Time: Mon, 03 Feb 2025 14:43:08 +0000
Cant load historical contract data for STW (Taiwan Index) using IB data
View Count: 1294
[2019-11-21 21:57:21] |
User629461 - Posts: 184 |
Hi, I'm having problem downloading continuous daily data and intraday data for the following symbol using Interactive Brokers (similar to my post on KOSPI index). Getting the following msg on the Log file: Triggering next historical data download in queue. | 2019-11-21 16:53:00.546 STW-201911-SGX-USD-100 [CV-D] Daily #6 | Reloading chart. | 2019-11-21 16:53:00.872 STW-201911-SGX-USD-100 [CV-D] Daily #6 | Date based rollover rule not defined for symbol. Unable to build continuous futures contract chart. | 2019-11-21 16:53:00.872 STW-201911-SGX-USD-100 [CV-D] Daily #6 | There are no continuous futures contract symbols. Loading data normally. | 2019-11-21 16:53:00.872 STW-201911-SGX-USD-100 [CV-D] 60 Min #6 | Reloading chart. | 2019-11-21 16:54:47.415 STW-201911-SGX-USD-100 [CV-D] 60 Min #6 | Date based rollover rule not defined for symbol. Unable to build continuous futures contract chart. | 2019-11-21 16:54:47.415 STW-201911-SGX-USD-100 [CV-D] 60 Min #6 | There are no continuous futures contract symbols. Loading data normally. | 2019-11-21 16:54:47.415 Interactive Brokers | Using primary service for historical data for STW-201911-SGX-USD-100 | 2019-11-21 16:54:47.902 Added Intraday data request for STW-201911-SGX-USD-100 to the queue. | 2019-11-21 16:54:47.902 Intraday data recording state for symbol STW-201911-SGX-USD-100 is set to download 'Pending'. | 2019-11-21 16:54:47.902 Triggering next historical data download in queue. | 2019-11-21 16:54:47.902 HD Request # 128 | Downloading Intraday chart data for STW-201911-SGX-USD-100 to the file STW-201911-SGX-USD-100.scid. Service: interactive_brokers.trading | 2019-11-21 16:54:47.945 HD Request # 128 | Download start date-time: 2019-11-21 00:49:55.000 | 2019-11-21 16:54:47.945 HD Request # 128 | Requesting a total of 0 days and 62692 seconds. | 2019-11-21 16:54:47.945 HD Request # 128 | IB Backfill - Seconds requested: 62692. Seconds Remaining: 0. | 2019-11-21 16:54:47.945 HD Request # 128 | Requesting 62692 Seconds of data at 30 secs with ending date-time at 2019-11-21 18:04:47 for STW-201911-SGX-USD-100. PriceType: TRADES | 2019-11-21 16:54:47.945 HD Request # 128 | Processing historical data message from TWS | 2019-11-21 16:54:49.219 HD Request # 128 | Receiving Intraday data for STW-201911-SGX-USD-100 starting at 2019-11-21 00:40:00 | 2019-11-21 16:54:49.219 HD Request # 128 | Timestamp of first Intraday data file record written: 2019-11-21 01:15:00 | 2019-11-21 16:54:49.219 HD Request # 128 | Received 2090 records and wrote 1800 records from 2019-11-20 22:25:00 to 2019-11-21 16:14:30. | 2019-11-21 16:54:49.220 HD Request # 128 | Received 2090 records from 2019-11-21 00:40:00.499 to 2019-11-21 16:14:30.499 (15.6 hours) and wrote 1800 records for STW-201911-SGX-USD-100 | 2019-11-21 16:54:49.221 HD Request # 128 | Completion time: 2s | 2019-11-21 16:54:49.221 HD Request # 128 | Intraday data download complete for STW-201911-SGX-USD-100. Unique request ID: 127 | 2019-11-21 16:54:49.221 Removed historical data download ID 127 | 2019-11-21 16:54:49.221 Real-time Intraday chart data file updates started for STW-201911-SGX-USD-100 | 2019-11-21 16:54:49.221 Intraday chart data file opened for STW-201911-SGX-USD-100 | 2019-11-21 16:54:49.221 Your help is appreciated thanks |
[2019-11-25 04:16:05] |
Sierra Chart Engineering - Posts: 104368 |
To increase the limited historical data you are currently receiving from Interactive Brokers, Refer to: Interactive Brokers Trading Service: Downloading More Days of Historical Data Directly from Interactive Brokers As a matter policy we cannot provide any further help on Interactive Brokers historical data. We have added rollover rules so you can create continuous futures contracts for these markets. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After doing the above, reload the charts with Chart >> Reload and Recalculate. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-25 04:16:36
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