Support Board
Date/Time: Mon, 03 Feb 2025 14:04:24 +0000
Can no longer login to my Transact account help
View Count: 944
| [2019-11-21 18:27:30] |
| User508140 - Posts: 9 |
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my account runs through 11/30 with transact would like to transfer to Sierra charts and upgrade to package 5...I've already cancel my account through transact need some help Thanks |
| [2019-11-22 00:26:27] |
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We have set your Sierra Chart account to service package 5 now. The problem you are having is that once you have opted out of Sierra Chart through Transact, they require you apparently to sign some fee disclosure. Otherwise, you get an Account Logon Error which is explained here: https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-22 00:27:09
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