Support Board
Date/Time: Sun, 24 Nov 2024 23:17:31 +0000
Zen Fire won't connect
View Count: 1298
| [2013-12-23 14:35:31] |
| User23646 - Posts: 8 |
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I am an active Mirus futures client using Ninja Trader with a Zen Fire data feed. I have a trial of Sierra Charts and I am trying to get my Zen Fire real time data to connect to Sierra Charts. Mirus support advises me to use my same Mirus login info I use for Ninja and I am doing so. However, Sierra Charts won't connect. I have even tried closing Ninja to avoid any potential conflicts. Any suggestions? |
| [2013-12-23 15:37:59] |
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Based on the message log that you have sent us by email you are getting the following error: Zen-Fire - Server Alert: Market Data Connection Login Failed. Error text: permission denied | 2013-12-23 08:01:01
You will need to refer to step #14 here: http://www.sierrachart.com/index.php?l=doc/ZenFire.php#SetupInstructions Sierra Chart Support Date Time Of Last Edit: 2013-12-23 15:39:08
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