Login Page - Create Account

Support Board


Date/Time: Tue, 16 Apr 2024 15:37:27 +0000



Measure in Common profit/loss currency does not work anymore

View Count: 989

[2019-11-17 12:49:31]
Mack - Posts: 83
This weekend I noticed that I can no longer measure in the Common profit/loss currency. I have attached a screenshot to show you that I can only measure Gold in dollars. (not Euro)

What settings do I have to change to get my measurements (CV) again in Euro?


(nb. I was thinking: Perhaps because the markets are closed now, it does only show CV in dollars?)
imageScreen Shot 2019-11-17 at 1.48.11 PM.png / V - Attached On 2019-11-17 12:48:37 UTC - Size: 42.76 KB - 234 views
Attachment Deleted.
[2019-11-17 22:25:47]
Mack - Posts: 83
Update: the FX markets have openend now and I can once again measure in my common currency. It's just normal behavior over the weekend I assume.
[2019-11-18 00:33:29]
Sierra Chart Engineering - Posts: 104368
This will be improved upon in the next release so even over the weekend conversion to a common currency will work .
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-11-20 11:18:46]
kasabo - Posts: 27
Dear support,
While my common P/L Currency is set to USD and AUDUSD price is:
ask price:0.68104
bid price:0.68100
last trade price: = (ask+bid)/2=0.68102

If I am long at EURAUD and my profit is 1000AUD.
Which one of the above prices are being used by Sierra to convert to profit(AUD) to the common currency(USD)?

Thanks.
[2019-11-24 13:44:08]
kasabo - Posts: 27
May I have your kind reply on this?
Thanks.
[2019-11-26 08:25:42]
kasabo - Posts: 27
Reminder.
Thanks.
[2019-11-27 06:45:31]
kasabo - Posts: 27
another reminder.
thx
[2019-12-01 09:39:38]
kasabo - Posts: 27
Dear support,
While my common P/L Currency is set to USD and AUDUSD price is:
ask price:0.68104
bid price:0.68100
last trade price: = (ask+bid)/2=0.68102

If I am long at EURAUD and my profit is 1000AUD.
Which one of the above prices are being used by Sierra to convert to profit(AUD) to the common currency(USD)?

Thanks.
[2019-12-09 17:00:18]
kasabo - Posts: 27
Is my question that hard to answer?
[2019-12-10 14:21:51]
Sierra Chart Engineering - Posts: 104368
We do not provide support for expired accounts.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-12-11 06:06:45]
ARDAN - Posts: 66
Dear support I need same information as well and my account is active.
Now could you please supply support to me?
Thanks.
[2019-12-16 03:54:31]
Sierra Chart Engineering - Posts: 104368
In regards to post #8, we have looked into this and this is the answer and we have added this to the documentation:

The exchange rate used is the average of the Bid and Ask prices for the currency pair. If that is 0, then the Bid and Ask average price for the currency pair from the prior trading day is used.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account