Support Board
Date/Time: Mon, 03 Feb 2025 14:07:52 +0000
Simultaneously connect Data and Trading Service & Map Symbols
View Count: 720
| [2019-11-07 15:36:36] |
| rvdesh - Posts: 28 |
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A month ago, I took a trial from Global Datafeeds India. The range bars(10tick/50Tick truetick) were updating price but the latest bar was plotting bigger than the set range. I have reported the bug and shown the problem during live markets to their support team. They have confirmed that they will be fixing it. I am waiting for the status. Meanwhile, I have one doubt. I trade with Interactive Brokers. How can I simultaneously connect SC to Data service (Global Datafeeds for data) and Interactive Brokers for sending automated orders? Also, convention for symbols are also different. How to map them?
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| [2019-11-07 18:22:02] |
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We think the problem you have with Range bars is what is explained here: Number Of Trades, Volume or Range Bar Charts Do Not Match Setting or Are Not Accurate or Are Inconsistent: Last Bar in Chart Exceeding Range It is not something for Global Data Feeds to fix. For what you want to do, refer to: Using DTC Server for Data and Trading in Another Sierra Chart Instance: Using DTC Server for Data and Trading in Another Sierra Chart Instance Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-11 02:17:29
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| [2019-11-20 02:49:36] |
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I am unable to get any symbols in the symbols settings by clicking on Update From Server. This is something we are working on. But allow about a month.Can you provide remote assistance to configure? This is not something we provide technical help for.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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