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Date/Time: Tue, 28 Jan 2020 21:27:18 +0000



Earn 2 Trade Support

[2019-11-07 03:05:53]
User940942 - Posts: 9 | Ending Date: 2020-02-11
I recently started the mini-Gauntlet with Earn2Trade. The data feed is supposed to be free, however my login credentials are not connecting.

Per the instructions for E2T I am supposed to use the Paper Trading Server. That is not working.

Are the data fees free with E2T or do I need to have paid data services for Sierra?

Thank you
[2019-11-07 04:17:57]
User695518 - Posts: 30 | Ending Date: 2021-03-15
You are not likely to get help from SC for this issue, so I will try to throw you a bone. You are going to need to login to Rithmic's own RTrader Pro software and accept the agreements. Once you can get data in RTrader Pro, then come back to SC and try your creds.
[2019-11-07 10:48:39]
Sierra Chart Engineering - Posts: 80524 | Ending Date: 2020-06-09
Post #2 is not correct. We will answer this, and that is not the problem.

The answer is to install Sierra Chart again with Help >> Download Current Version and enable the option "Install Optional Components" on the installer.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-12-10 17:07:02
[2019-11-07 17:09:25]
User940942 - Posts: 9 | Ending Date: 2020-02-11
NO worries, I just went ahead and paid the data service fee. It's easier than worrying about it, and it's cost efficient enough that it's not a big deal to just pay the fee. Plus if I decide to trade my personal account I won't have to worry about data fees either.

Question on that, I have a second instance installed on my system, so if I trade my personal account and have paid data fees, will I be able to login with my credentials on the second instance and use that?

Also, is there a way to link the E2T Sim account, rather than the Global Sim that is provided? If not no worries, I will just use the Global Sim.

Again, thank you for responding to my initial question.
[2019-11-07 18:30:26]
Sierra Chart Engineering - Posts: 80524 | Ending Date: 2020-06-09
If by "data service fee" you referring to paying for a Sierra Chart service package, then the answer is yes:

https://www.sierrachart.com/index.php?page=doc/PurchaseInformation.php#Licensing

Make sure you have disabled Trade Simulation Mode:
https://www.sierrachart.com/index.php?page=doc/Trading.html#DifferenceBetweenSimAndNonSim
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-12-09 09:56:49]
User558686 - Posts: 3 | Ending Date: 2020-01-31
@User940942, were you able to get Earn2Trade's rithmic paper trading login/pswd to work with SierrChart?
[2019-12-10 17:09:31]
Sierra Chart Engineering - Posts: 80524 | Ending Date: 2020-06-09
You will be able to but in your case you cannot connect to Rithmic to other brokers with your Sierra Chart AMP account. You need to have your own direct account.

Direct Sierra Chart Account

When you are using Sierra Chart that has been provided through an affiliate, you do not have a direct paid account with us, and you wish to access functionality that is not provided in your limited version, you must have an account with Sierra Chart directly and have a standard installation of Sierra Chart. To accomplish this, follow the instructions below:

https://www.sierrachart.com/index.php?page=doc/DirectAccount.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-12-10 17:10:10

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