Support Board
Date/Time: Mon, 03 Feb 2025 07:06:54 +0000
Rithmic current status of SC support question
View Count: 568
| [2019-11-04 18:45:33] |
| onnb - Posts: 662 |
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I see in several places that you will not be providing technical support on the forum for Rithmic. I also see that Rithmic should continue to work as before with SC (just you do not provide any support for it). Just wanted to double check the above is correct? The reason I ask is that when I connect to Rithmic, I see in the Message Log that Rim\DTCBridge.exe is not found. And indeed that folder does not exist. Is that expected ? Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2019-11-04 18:05:10.985 *
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| [2019-11-04 19:54:48] |
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Yes this is true. You need to enable "Install Optional Components" to get the Rithmic bridge program.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-04 19:54:58
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