Support Board
Date/Time: Mon, 03 Feb 2025 07:05:26 +0000
Data Feed Connection
View Count: 577
| [2019-11-04 17:09:01] |
| paul toor - Posts: 2 |
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I paid for SP5 and the Denali data feed, but when I connect to it I am not receiving real time data. How do resolve this? Thank you, |
| [2019-11-04 21:00:29] |
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You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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