Support Board
Date/Time: Mon, 03 Feb 2025 07:14:02 +0000
Denaili Exchange connect to TOS
View Count: 650
[2019-11-03 21:36:32] |
User467676 - Posts: 7 |
I am new to SC (about one month) and received the following message: Notice: To continue to receive real-time CME data through the Denali Exchange Data Feed when using the lower-priced CME exchange fees which are enabled on your account, requires that you connect Sierra Chart to your live trading account at least once a month. When i go to Global Settings/Data/Trade Service Settings it shows TD Ameritrade and has my user name and pw there. Also, the box that says Connect on Program Starting is checked along with Reconnect on Failure. Doesnt this mean that I am connecting to my live trading account all the time? If not, i cannot find info on how to do this otherwise. Again, i do not trade thru them on SC. I dont want the data to go down at any time. Thanks for your help. Scott |
[2019-11-04 03:10:10] |
Sierra Chart Engineering - Posts: 104368 |
Therefore, there is nothing you need to do. That message shows up regardless of whether the CME data has been authorized on your account or not.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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