Support Board
Date/Time: Mon, 03 Feb 2025 04:50:38 +0000
Denali Real-time stopped working - needs Support's re-activation?
View Count: 666
| [2019-11-01 14:07:26] |
| User226429 - Posts: 4 |
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Hi, although I subscribed to the Denali feed 2 days ago & everything was working fine, it seems that as of the new month, the real-time feed component has stopped feeding through to me? Does it need reactivation, as was the case for this user? Thanks in advance. no data for my Denali account
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| [2019-11-01 14:50:16] |
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You need to connect to your funded trading account to authorize the CME data. Refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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