Login Page - Create Account

Support Board


Date/Time: Sat, 04 May 2024 22:50:24 +0000



SC data feed - not respecting max depth of market levels

View Count: 556

[2019-11-01 07:10:56]
T44 - Posts: 363
Data Trade Service Settings | Max Time & Sales Depth Levels = 20
Chart Settings | Market Depth = 20

Expected behaviour: All CME group Symbols show 20 levels of market depth

Actual behaviour: COMEX GC shows only 10 levels, CME ES and other products show dozens of levels.

I've read on this board that having too many levels of market depth can affect performance. I've tried restarting the program - what else can I try?
Date Time Of Last Edit: 2019-11-01 07:12:00
Private File
Private File
image10028-2019-11-01-0703.png / V - Attached On 2019-11-01 07:11:56 UTC - Size: 30.99 KB - 267 views
[2019-11-01 09:15:17]
Sierra Chart Engineering - Posts: 104368
Here is the relevant documentation for this:
Real-Time Exchange Data Feeds Available From Sierra Chart: Controlling Number of Market Depth Levels
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account