Support Board
Date/Time: Mon, 03 Feb 2025 10:17:55 +0000
connect additional system
View Count: 880
| [2019-10-31 20:04:48] |
| User727587 - Posts: 13 |
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how to connect a 2nd system? have 1 system running at location A. now i want to connect a 2nd system at location B. is that even possible?
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| [2019-10-31 20:28:40] |
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Yes this is supported. Please complete the Exchange Agreements here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements Let us know when that is done. Sierra Chart Support Date Time Of Last Edit: 2019-10-31 21:23:41
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| [2019-10-31 21:23:10] |
| User727587 - Posts: 13 |
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that is done
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| [2019-11-01 01:37:35] |
| SC Support - Posts: 1919 |
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Hi there, can you re-complete the Uniform Subscriber Agreement, your Futures Trading Account information is missing.
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| [2019-11-06 07:01:27] |
| User727587 - Posts: 13 |
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Hello, now ive subscribed to denali. When i connect via: Global settings>Data Trade service settings>service>SC Data - All Services [data] Then nothing updates |
| [2019-11-06 07:21:04] |
| User727587 - Posts: 13 |
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And am i correct: with denali i can connect simultaniously at 2 diferent locations to SC Data - All Services [data] ? |
| [2019-11-06 23:39:22] |
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Two simultaneous connections are supported with the Denali exchange data feed. But that is not the problem here. There is another much much bigger issue you face. What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-11-07 05:28:42] |
| User727587 - Posts: 13 |
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Interactive Brokers. -advice needed. |
| [2019-11-08 00:15:27] |
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We apologize for the delay. Interactive Brokers will work in this case. You just need to follow through the instructions here to authorize the CME data: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-11-08 15:26:44] |
| User727587 - Posts: 13 |
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-in an earlier message u state: “There is another much much bigger issue you face” can you elaborate? -IB and SC-data use different symbols on same markets, are these datas interchangeable? -SC orderrouting, whats your preferred broker? |
| [2019-11-10 05:13:22] |
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-IB and SC-data use different symbols on same markets, are these datas interchangeable? Edit Menu: Edit >> Translate Symbols To Current Service -SC orderrouting, whats your preferred broker? We really cannot recommend one. There are some listed on that page: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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