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Direct MessagesDate/Time: Fri, 03 May 2024 14:38:16 +0000
Trade not close correctly on Trade Activity Log
View Count: 561
| [2019-10-31 17:30:17] |
| rrothenbuhler - Posts: 7 |
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I do have a connection problem during a trade. After I could connect again my trade was not any more visible on the chart but it was still open in the statement (Trade Activity Log / Trades). I called my broker who told me that I do not have any open trade on my Rythmic Account. After the phone call I traded again and same thing... still have 1 open position in the statement (Trade Activity Log) and nothing on the chart. I called again my broker... no open position on my account. Could you tell me that to do when it's happen? Thank in advance for your help Ronald |
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| [2019-10-31 18:35:34] |
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Refer to: Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values Please consider using this service which would avoid this problem: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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