Support Board
Date/Time: Mon, 03 Feb 2025 04:51:43 +0000
orders filling previous buy or sell instead of current ones
View Count: 561
[2019-10-31 16:47:14] |
User450179 - Posts: 105 |
I changed my password with my fcmand trading software and now I am having issues with the statistics and charts showing me flat as well as my P and l. I am flat at my FCM do you have a work around a way to fix this thank you i have reset and refreshed and also checked with my fcm and I am flat |
[2019-10-31 21:18:55] |
Sierra Chart Engineering - Posts: 104368 |
First, make sure that you have updated your Username and Password in the Global Settings >> Data/Trade Service Settings for the trading service you are using. For this issue, refer to: Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values Trade Activity Log: Missing Order Fills from Trade Activity Log Trade Activity Log: Understanding and Setting the Start Date-Time for a Trades List Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-31 21:19:08
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