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Date/Time: Fri, 03 May 2024 08:11:47 +0000



connection problem

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[2019-10-30 15:49:51]
User230183 - Posts: 1
Hello I have a problem I think I did a wrong manipulation because
Allowed Systems:  1 out of a total of 2 system(s) is currently being used.
and especially when I try to do a trade on sierra I have an error that appears can you help me please thank you in advance
[2019-10-30 19:40:48]
Sierra Chart Engineering - Posts: 104368
You should see an error in the Trade Service Log. So provide the lines from that when you have the order rejection assuming that is what is happening. Refer to:
Support Board Posting Information: Providing Lines From Trade Service Log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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