Support Board
Date/Time: Mon, 03 Feb 2025 05:03:28 +0000
Money back
View Count: 878
| [2019-10-30 13:35:34] |
| User583682 - Posts: 22 |
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I want my money back for this Data im getting because its not real time quotes what a I paying for
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| [2019-10-30 13:54:10] |
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You need to ask AMP about this since your account is through them. And you are also not paying for real-time quotes if you do not have a trading account and are not paying exchange fees. The exchanges put a very heavy restrictions on their market data. If you do not have a trading account, it is very costly.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-10-30 14:06:44] |
| User583682 - Posts: 22 |
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im about to have a trading account with stage 5 in a few days they have Gain Capital/OEC data IM not using my AMP account right now im in between brokers
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| [2019-10-30 23:16:03] |
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Ok at that time you will then be allowed to receive the real time data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-04 20:14:37
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| [2019-11-01 01:52:47] |
| User583682 - Posts: 22 |
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I still cant get a connection to real data I says my current package doesn't support this function when I try to connect to the GAIN Capital/OEC data it also says not enabled on package was does both of those things mean
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| [2019-11-01 14:25:59] |
| John - SC Support - Posts: 37656 |
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Post #5 is being dealt with in this thread: REAL TIME DATA For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-11-01 14:35:57] |
| User583682 - Posts: 22 |
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Everything its fixed already it was fixed earlier this morning around 8am EST
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| [2019-11-01 15:07:42] |
| John - SC Support - Posts: 37656 |
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Then we will mark the other threads as Resolved as well.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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