Support Board
Date/Time: Mon, 03 Feb 2025 03:50:12 +0000
Data
View Count: 614
| [2019-10-29 20:27:42] |
| User583682 - Posts: 22 |
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I just moved form using my trade service data by Rithmic and now Im using Sierra Chart data and my quotes stopped working at 3:36 EST and I want to know what it is I paid for Im very upset
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| [2019-10-30 12:06:46] |
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It sounds like you want real-time futures data. Therefore, refer to: https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php Although we are going to be releasing in about 10 days, a delayed CME Group exchange data feed. This will include full market depth. There will be no additional cost for this data feed other than using the Advanced Sierra Chart service package. So we recommend waiting for this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-10-30 13:25:10] |
| User583682 - Posts: 22 |
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so your telling me my data feed is delayed right now
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| [2019-10-30 14:03:57] |
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Yes if you do not have a funded trading account, then the exchanges require the market data is delayed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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