Support Board
Date/Time: Mon, 03 Feb 2025 05:12:21 +0000
Missing daily data, NQ futures CME, 2013-2016 SC Historical Data
View Count: 721
| [2019-10-29 20:19:57] |
| T44 - Posts: 363 |
|
Please see attached image, not fixed by a "Delete all data and download".
|
 10007-2019-10-29-2016.png / V - Attached On 2019-10-29 20:19:48 UTC - Size: 39.05 KB - 276 views |
| [2019-10-29 20:39:35] |
| |
|
This is a continuous futures contract chart. Follow the instructions here: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-10-29 20:55:13] |
| T44 - Posts: 363 |
|
I'm sorry, should have pointed out that I had done this. I've done it again step by step being careful about the symbol update and disconnecting / reconnecting as I have just changed from CQG to TT. Same issue unfortunately, what else can I try? |
| [2019-10-29 20:56:08] |
| T44 - Posts: 363 |
|
I should mention that this issue is occurring in a sub instance, I will delete and re-download in the master instance also.
|
| [2019-10-29 20:58:54] |
| T44 - Posts: 363 |
|
The data is correct in the master instance but incorrect in the sub instance. Not even sure how this is possible. Please see attached.
|
Private File |
| [2019-10-29 21:06:08] |
| |
|
We know why this is happening. This will be resolved in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-10-31 11:38:16] |
| T44 - Posts: 363 |
|
Thank you, this is now fixed.
Date Time Of Last Edit: 2019-10-31 12:59:10
|
To post a message in this thread, you need to log in with your Sierra Chart account: