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Date/Time: Fri, 03 May 2024 11:44:21 +0000



Missing daily data, NQ futures CME, 2013-2016 SC Historical Data

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[2019-10-29 20:19:57]
T44 - Posts: 363
Please see attached image, not fixed by a "Delete all data and download".
image10007-2019-10-29-2016.png / V - Attached On 2019-10-29 20:19:48 UTC - Size: 39.05 KB - 251 views
[2019-10-29 20:39:35]
Sierra Chart Engineering - Posts: 104368
This is a continuous futures contract chart. Follow the instructions here:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-10-29 20:55:13]
T44 - Posts: 363
I'm sorry, should have pointed out that I had done this.

I've done it again step by step being careful about the symbol update and disconnecting / reconnecting as I have just changed from CQG to TT.

Same issue unfortunately, what else can I try?
[2019-10-29 20:56:08]
T44 - Posts: 363
I should mention that this issue is occurring in a sub instance, I will delete and re-download in the master instance also.
[2019-10-29 20:58:54]
T44 - Posts: 363
The data is correct in the master instance but incorrect in the sub instance. Not even sure how this is possible. Please see attached.
Private File
[2019-10-29 21:06:08]
Sierra Chart Engineering - Posts: 104368
We know why this is happening. This will be resolved in the next release.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-10-31 11:38:16]
T44 - Posts: 363
Thank you, this is now fixed.
Date Time Of Last Edit: 2019-10-31 12:59:10

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