Support Board
Date/Time: Sun, 24 Nov 2024 22:42:59 +0000
Fail to Connect to IQ Feed
View Count: 1225
| [2013-12-19 00:24:13] |
| xfighter - Posts: 36 |
|
Yesterday and today, when I tried to connect to IQ feed, somehow it fails several times. Please check the message log. By the way I am using version 1062. Here is the log: Software version: 1062 | 2013-12-18 19:15:33 Usage end date: 2014-03-03 | 2013-12-18 19:15:33 Enabled for: Sierra Chart Historical Data Service. | 2013-12-18 19:15:33 Active service: IQFeed | 2013-12-18 19:15:33 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-12-18 19:15:33 2013-12-19 08:15:33 Local computer clock time | 2013-12-18 19:15:33 2013-12-19 00:15:33 GMT time | 2013-12-18 19:15:33 2013-12-18 19:15:33 Time zone adjusted time | 2013-12-18 19:15:33 Time difference to server time: 0 seconds. | 2013-12-18 19:15:33 Program path: C:\SierraChart\ | 2013-12-18 19:15:33 Data Files path: C:\SierraChart\Data\ | 2013-12-18 19:15:33 OS Version Number: 6.1 | 2013-12-18 19:15:33 Checking for new symbol settings for dtn | 2013-12-18 19:15:33 IQ Feed: Connecting. | 2013-12-18 19:15:50 Starting DTN IQ Feed interface software. | 2013-12-18 19:15:50 IQ Feed: Connecting to Admin port 9300 | 2013-12-18 19:15:50 The network socket is connected. | 2013-12-18 19:15:51 IQ Feed: Connected to Admin port. | 2013-12-18 19:15:51 AdminMessage: S,REGISTER CLIENT APP COMPLETED, | 2013-12-18 19:16:13 AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,242538,0,0,,0.03,0.0,, | 2013-12-18 19:16:13 AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,242538,0,0,,0.10,0.10,, | 2013-12-18 19:16:14 AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,242538,0,0,,0.16,0.08,, | 2013-12-18 19:16:15 AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,242538,0,0,,0.23,0.08,, | 2013-12-18 19:16:16 AdminMessage: S,STATS,66.112.148.113,60002,500,,1,0,0,0,,,Not Connected,5.1.0.5,242538,0,0,,0.30,0.07,, | 2013-12-18 19:16:17 AdminMessage: S,STATS,66.112.148.113,60002,500,,1,0,0,0,,,Not Connected,5.1.0.5,242538,0,0,,0.38,0.08,, | 2013-12-18 19:16:18 AdminMessage: S,STATS,66.112.148.113,60002,500,,1,0,0,0,,,Not Connected,5.1.0.5,242538,0,0,,0.47,0.08,, | 2013-12-18 19:16:19 AdminMessage: S,STATS,66.112.148.113,60002,500,,1,0,0,0,,,Not Connected,5.1.0.5,242538,0,0,,0.56,0.08,, | 2013-12-18 19:16:20 AdminMessage: S,STATS,66.112.148.113,60002,500,,1,0,0,1,,,Not Connected,5.1.0.5,242538,0,0,,0.65,0.05,, | 2013-12-18 19:16:26 AdminMessage: S,STATS,66.112.148.113,60002,500,,1,0,0,1,,,Not Connected,5.1.0.5,242538,0,0,,0.74,0.05,, | 2013-12-18 19:16:27 Connection timed out. Will disconnect and retry. | 2013-12-18 19:16:50 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2013-12-18 19:16:50 To prevent further connection attempts, select 'File >> Disconnect'. | 2013-12-18 19:16:50 IQ Feed: Disconnected from Admin port. | 2013-12-18 19:16:50 IQ Feed: Fully disconnected. | 2013-12-18 19:16:50 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-12-18 19:16:50 IQ Feed: Connecting. | 2013-12-18 19:16:55 Starting DTN IQ Feed interface software. | 2013-12-18 19:16:55 IQ Feed: Connecting to Admin port 9300 | 2013-12-18 19:16:55 The network socket is connected. | 2013-12-18 19:16:55 IQ Feed: Connected to Admin port. | 2013-12-18 19:16:55 AdminMessage: S,REGISTER CLIENT APP COMPLETED, | 2013-12-18 19:16:55 AdminMessage: S,STATS,66.112.148.113,60002,500,,1,0,1,1,,,Not Connected,5.1.0.5,242538,0,0,,0.89,0.03,, | 2013-12-18 19:16:56 AdminMessage: S,STATS,66.112.148.113,60002,500,,1,0,1,1,,,Not Connected,5.1.0.5,242538,0,0,,0.98,0.06,, | 2013-12-18 19:16:57 AdminMessage: S,STATS,66.112.148.113,60002,500,,1,0,1,1,,,Not Connected,5.1.0.5,242538,0,0,,1.06,0.07,, | 2013-12-18 19:16:58 AdminMessage: S,STATS,66.112.148.114,60002,500,,1,0,1,1,,,Not Connected,5.1.0.5,242538,0,0,,1.15,0.07,, | 2013-12-18 19:16:59 AdminMessage: S,STATS,66.112.148.114,60002,500,,1,0,1,1,,,Not Connected,5.1.0.5,242538,0,0,,1.24,0.08,, | 2013-12-18 19:17:00 AdminMessage: S,STATS,66.112.148.114,60002,500,0,1,1,1,1,Dec 18 7:17PM,Dec 18 7:17PM,Connected,5.1.0.5,242538,0.06,0.02,0.06,1.33,0.08,1.33, | 2013-12-18 19:17:01 IQ Feed: Connecting to Level 1 port 5009 | 2013-12-18 19:17:01 The network socket is connected. | 2013-12-18 19:17:01 IQ Feed: Connected to Level 1 port. | 2013-12-18 19:17:01 IQ Feed: Connecting to Lookup port 9100 | 2013-12-18 19:17:01 IQ Feed: Connecting to Level 2 port (9200)... | 2013-12-18 19:17:01 The network socket is connected. | 2013-12-18 19:17:01 IQ Feed: Connected to Historical Data port. | 2013-12-18 19:17:01 IQ Feed: Fully connected. | 2013-12-18 19:17:01 The network socket is connected. | 2013-12-18 19:17:01 IQ Feed: Connected to Level 2 port. | 2013-12-18 19:17:01 IQFeed: Level 2 port reports server is disconnected. | 2013-12-18 19:17:14 IQFeed: Level 2 port reports server is disconnected. | 2013-12-18 19:17:39 IQFeed Level 2 error: Account not authorized for Level II | 2013-12-18 19:17:39 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:17:39 IQ Feed: Disconnected from Level 2 port. | 2013-12-18 19:17:39 IQFeed - Starting real-time market data updates for: DIA | 2013-12-18 19:17:42 HD Request # 2 - Downloading Intraday chart data for DIA to the file DIA.scid. Service: dtn | 2013-12-18 19:17:42 HD Request # 2 - Last Date-Time in file: 2013-12-17 18:36:00.0 | 2013-12-18 19:17:42 HD Request # 2 - Requesting Minute data beginning at 2013-12-17 18:36:00 US Eastern Time. | 2013-12-18 19:17:42 IQFeed - Starting real-time market data updates for: @YM# | 2013-12-18 19:17:42 HD Request # 2 - Receiving Intraday Minute data for DIA | 2013-12-18 19:17:43 HD Request # 2 - Receiving Intraday data for DIA starting at 2013-12-17 18:36:00 | 2013-12-18 19:17:43 HD Request # 2 - Timestamp of first Intraday data file record written: 2013-12-17 18:36:00 | 2013-12-18 19:17:43 HD Request # 2 - Received 436 records from 2013-12-17 18:36:00 to 2013-12-18 19:16:00 (24.7 hours) and wrote 436 records for DIA | 2013-12-18 19:17:43 HD Request # 2 - Intraday download COMPLETE for DIA | 2013-12-18 19:17:43 Real-time Intraday chart data file updates started for DIA | 2013-12-18 19:17:43 HD Request # 3 - Downloading Intraday chart data for @YM# to the file @YM#.scid. Service: dtn | 2013-12-18 19:17:43 HD Request # 3 - Last Date-Time in file: 2013-12-18 18:46:48.0 | 2013-12-18 19:17:43 HD Request # 3 - Requesting Minute data beginning at 2013-12-18 18:46:48 US Eastern Time. | 2013-12-18 19:17:43 HD Request # 3 - Receiving Intraday Minute data for @YM# | 2013-12-18 19:17:44 HD Request # 3 - Receiving Intraday data for @YM# starting at 2013-12-18 18:47:00 | 2013-12-18 19:17:44 HD Request # 3 - Timestamp of first Intraday data file record written: 2013-12-18 18:47:00 | 2013-12-18 19:17:44 HD Request # 3 - Received 29 records from 2013-12-18 18:47:00 to 2013-12-18 19:17:00 (30.0 minutes) and wrote 29 records for @YM# | 2013-12-18 19:17:44 HD Request # 3 - Intraday download COMPLETE for @YM# | 2013-12-18 19:17:44 Real-time Intraday chart data file updates started for @YM# | 2013-12-18 19:17:44 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:00 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:01 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:02 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:03 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:25 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:25 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:26 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:27 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:28 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:29 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:30 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:32 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:33 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:34 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:35 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:36 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:37 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:38 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:39 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:40 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:41 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:42 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:43 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:44 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:45 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:46 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:47 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:48 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:49 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:50 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:51 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:52 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:53 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:54 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:55 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:56 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:58 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:18:59 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:00 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:01 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:02 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:03 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:04 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:05 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:06 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:07 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:08 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:09 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:10 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:11 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:12 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:13 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:14 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:15 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:16 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:17 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:18 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:19 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:20 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:21 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:22 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:23 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:24 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:25 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:26 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:27 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:28 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:29 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:30 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:31 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:32 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:33 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:34 IQ feed reports external connection is now Not Connected. | 2013-12-18 19:19:35 File >> Disconnect selected. | 2013-12-18 19:19:35 IQ Feed: Disconnected from Lookup port. | 2013-12-18 19:19:35 IQ Feed: Disconnected from Level 1 port. | 2013-12-18 19:19:35 IQ Feed: Disconnected from Admin port. | 2013-12-18 19:19:35 IQ Feed: Fully disconnected. | 2013-12-18 19:19:35 |
| [2013-12-19 01:49:09] |
| |
|
Looks like some connectivity problem between your computer and IQ Feed. Refer to help topic 1.2 here: http://www.sierrachart.com/index.php?l=doc/helpdetails1.html If you still need more help, we recommend restarting your computer and then after that contacting IQ Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: