Login Page - Create Account

Support Board


Date/Time: Sun, 19 May 2024 00:52:49 +0000



Clarification re historical intraday data delay

View Count: 929

[2019-10-28 11:39:28]
User486465 - Posts: 12
Hi! I'd like some clarification about the SC historical data feed, specifically the intraday data.

I can set the Intraday Download Interval for Non-Real-time Symbols to 20 min, which means that my client will poll your data feed for new tick data every 20 minutes, correct?

However, in https://www.sierrachart.com/index.php?page=doc/SierraChartHistoricalData.php#SetupInstructions, point 15, it says that "the Intraday charts will be updated to within 10 to 15 minutes."

So, if my client polls your server at time T, do I get the entire block of data for T-20min (past 20 min before T), with all the ticks in sequence? Or is there going to be some sort of a random delay of between 10 to 15 minutes built in? Is the 10-15min delay just for the initial setup?

Thank you
Date Time Of Last Edit: 2019-10-28 12:54:22
[2019-10-29 06:46:15]
Sierra Chart Engineering - Posts: 104368
At the time the historical data is downloaded, it will be 10 to 15 minutes delayed. In other words it will be behind from 10 to 15 minutes. For futures it will be 10 minutes. 15 minutes for stocks.

You can just observe this when the download happens.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account