Support Board
Date/Time: Tue, 04 Feb 2025 07:50:06 +0000
Bitmex orders not as expected
View Count: 837
| [2019-10-28 01:51:55] |
| U536222 - Posts: 40 |
|
Hello I had another problem with Bitmex. When I placed an OCO order, I did not choose "client" yet they are shown as Child-client (See attachment 1) so they don't show up in the bitmex web client -- i.e. the open order in bitmex web client has no stop or target. Also, in another case, I had stop market and price moved through the stop without executing. the markers in SC and bitmex vanished but the order did not execute. It happened twice already. See attachment 2. When I set that on the bitmex web client it works fine. Please advise. Thanks |
 attachment 1.png / V - Attached On 2019-10-28 01:51:25 UTC - Size: 9.98 KB - 253 views attachment 2.png / V - Attached On 2019-10-28 01:51:29 UTC - Size: 6.33 KB - 252 views |
| [2019-10-28 10:11:09] |
| |
|
This is explained here: Attached Orders: General Management of Attached Orders BitMex does not support server-side Bracket orders or OCO orders. In regards to that Stop order, follow the instructions here to determine the Service Order ID for that order: Trade Activity Log: Viewing Historical Trade Activity And then asked BitMex about it. We cannot help with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-28 10:11:19
|
| [2019-10-28 15:21:13] |
| U536222 - Posts: 40 |
|
Thanks for the reply. I had read on your site https://www.sierrachart.com/index.php?page=doc/BitMEX_Trading.php#Included that Bitmex does support OCO and server side bracket: Server Managed OCO (Order Cancels Order): Yes. Requires current version. Server Managed Bracket Orders: Yes. Requires current version. Please advise. Regards |
| [2019-10-28 18:16:37] |
| |
|
BitMex withdrew server-side OCO and bracket orders. We are updating the documentation now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-10-28 18:51:29] |
| U536222 - Posts: 40 |
|
Ok, thanks.
|
| [2020-01-13 17:36:59] |
| U536222 - Posts: 40 |
|
Hello I noticed yesterday SC is not displaying orders on the chart correctly vs bitmex web client. The open order on bitmex is at 8164 and on SC is at 8077. The stop and take profit limits are correct. I attached charts. Thanks Date Time Of Last Edit: 2020-01-13 17:37:19
|
| 2020-01-13 09_28_48-▲ 8097.5 (XBTUSD) Trade - BitMEX - Ope.png / V - Attached On 2020-01-13 17:36:05 UTC - Size: 45.13 KB - 230 views 2020-01-13 09_28_10-Sierra Chart 2017 Bitmex.png / V - Attached On 2020-01-13 17:36:11 UTC - Size: 35.11 KB - 248 views |
To post a message in this thread, you need to log in with your Sierra Chart account: