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Direct MessagesDate/Time: Tue, 21 May 2024 05:00:25 +0000
SC DTC Delayed Exchange Server Continuous Popup Message Error
View Count: 619
| [2019-10-27 21:22:09] |
| JG83 - Posts: 10 |
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I just updated from v.1987 to v.1997 and then v.2004 and get the Message Log pop on error for connection to a SC DTC Delayed Exchange server. I do no use this service. How do I stop this? Server Settings > DTC Protocol Server - Enable DTC Protocol Server is unchecked. I am connected to SC Futures Order Routing Data [trading]. Software version: 2004 64-bit | 2019-10-27 16:19:39.467 Usage end date: 2020-07-04 | 2019-10-27 16:19:39.467 Enabled for: Advanced Features 2. | 2019-10-27 16:19:39.467 Enabled for: Sierra Chart Historical Data Service. | 2019-10-27 16:19:39.467 Enabled for: Denali Real-Time Exchange Data Feed. | 2019-10-27 16:19:39.467 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2019-10-27 16:19:39.467 Enabled for exchange2: CME | 2019-10-27 16:19:39.467 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-10-27 16:19:39.467 Current selected Data/Trading service: SC Futures Order Routing/Data | 2019-10-27 16:19:39.467 Custom symbol settings values: disabled | 2019-10-27 16:19:39.467 Chart Update Interval: 500 | 2019-10-27 16:19:39.467 Intraday Data Storage Time Unit: 0 | 2019-10-27 16:19:39.467 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-10-27 16:19:39.467 2019-10-27 16:19:39 Local computer time | 2019-10-27 16:19:39.467 2019-10-27 21:19:39 Local computer time in UTC | 2019-10-27 16:19:39.467 2019-10-27 16:19:39 Local computer time in SC Time Zone | 2019-10-27 16:19:39.467 2019-10-27 21:13:26 Server time in UTC | 2019-10-27 16:19:39.467 Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-10-27 16:19:39.467 Program path: C:\SierraChart\ | 2019-10-27 16:19:39.467 Data Files path: C:\SierraChart\Data\ | 2019-10-27 16:19:39.467 OS Version Number: 6.1 | 2019-10-27 16:19:39.467 Locale Setting: C | 2019-10-27 16:19:39.467 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll, zyp sierra free_64.dll | 2019-10-27 16:19:39.467 DTC Client socket (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2019-10-27 16:19:54.395 * SC DTC Delayed Exchange Data | Disconnected from the server. | 2019-10-27 16:19:54.397 SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2019-10-27 16:19:54.397 DTC Client socket (4) | Closed. | 2019-10-27 16:19:54.397 SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10044 | 2019-10-27 16:19:56.442 DTC Client socket (4) | Creating socket. | 2019-10-27 16:19:56.442 DTC Client socket (4) | Connecting to IP: 216.1.90.129. | 2019-10-27 16:19:56.442 DTC Client socket (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2019-10-27 16:20:17.673 * SC DTC Delayed Exchange Data | Disconnected from the server. | 2019-10-27 16:20:17.674 DTC Client socket (4) | Closed. | 2019-10-27 16:20:17.674 SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2019-10-27 16:20:17.674 SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10043 | 2019-10-27 16:20:19.725 DTC Client socket (4) | Creating socket. | 2019-10-27 16:20:19.725 DTC Client socket (4) | Connecting to IP: 216.1.90.129. | 2019-10-27 16:20:19.725 |
| [2019-10-28 02:17:34] |
| JG83 - Posts: 10 |
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I am also getting notified of intermittent disconnection to the server with v.1987 and now v.2004. Albeit quick disconnects and fast reconnects. Software version: 2004 64-bit | 2019-10-27 21:16:11.690 Usage end date: 2020-07-04 | 2019-10-27 21:16:11.690 Enabled for: Advanced Features 2. | 2019-10-27 21:16:11.690 Enabled for: Sierra Chart Historical Data Service. | 2019-10-27 21:16:11.690 Enabled for: Denali Real-Time Exchange Data Feed. | 2019-10-27 21:16:11.690 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2019-10-27 21:16:11.690 Enabled for exchange2: CME | 2019-10-27 21:16:11.690 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-10-27 21:16:11.690 Current selected Data/Trading service: SC Futures Order Routing/Data | 2019-10-27 21:16:11.690 Custom symbol settings values: disabled | 2019-10-27 21:16:11.690 Chart Update Interval: 500 | 2019-10-27 21:16:11.690 Intraday Data Storage Time Unit: 0 | 2019-10-27 21:16:11.690 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-10-27 21:16:11.690 2019-10-27 21:16:11 Local computer time | 2019-10-27 21:16:11.690 2019-10-28 02:16:11 Local computer time in UTC | 2019-10-27 21:16:11.690 2019-10-27 21:16:11 Local computer time in SC Time Zone | 2019-10-27 21:16:11.690 2019-10-27 21:13:26 Server time in UTC | 2019-10-27 21:16:11.690 Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-10-27 21:16:11.690 Program path: C:\SierraChart\ | 2019-10-27 21:16:11.690 Data Files path: C:\SierraChart\Data\ | 2019-10-27 21:16:11.690 OS Version Number: 6.1 | 2019-10-27 21:16:11.690 Locale Setting: C | 2019-10-27 21:16:11.690 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll, zyp sierra free_64.dll | 2019-10-27 21:16:11.691 DTC Client socket (1) | Socket gracefully closed by remote side. | 2019-10-27 21:16:19.231 Connection to the external service has been lost. | 2019-10-27 21:16:19.235 DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-10-27 21:16:19.235 DTC Client socket (1) | Closed. | 2019-10-27 21:16:19.235 SC Futures Order Routing/Data | Disconnected. | 2019-10-27 21:16:19.283 Will reconnect to the server in 1.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-10-27 21:16:19.283 SC Futures Order Routing/Data | Connecting to the server futurestrading2.sierracharts.com. Port 11098 | 2019-10-27 21:16:20.337 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2019-10-27 21:16:20.364 DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2019-10-27 21:16:20.364 SC Futures Order Routing/Data | Connected to server. | 2019-10-27 21:16:20.384 SC Futures Order Routing/Data | Starting socket receive thread. | 2019-10-27 21:16:20.384 SC Futures Order Routing/Data | Sending encoding request to server: Binary VLS | 2019-10-27 21:16:20.385 SC Futures Order Routing/Data | Setting DTC encoding to Binary VLS | 2019-10-27 21:16:20.445 SC Futures Order Routing/Data | Sending logon request message. | 2019-10-27 21:16:20.445 SC Futures Order Routing/Data | Received logon response. | 2019-10-27 21:16:20.472 SC Futures Order Routing/Data | Server Name: SC DTC Server. | 2019-10-27 21:16:20.472 SC Futures Order Routing/Data | Server protocol version: 8. Client protocol version: 8 | 2019-10-27 21:16:20.472 SC Futures Order Routing/Data | Successfully connected. Connected to SC DTC Protocol server. Service=trading_technologies.trading|SymbolSettings=trading_technologies_v2.trading. | 2019-10-27 21:16:20.472 SC Futures Order Routing/Data | Trading is supported. | 2019-10-27 21:16:20.472 SC Futures Order Routing/Data | Order cancel and replace is supported. | 2019-10-27 21:16:20.472 SC Futures Order Routing/Data | OCO Orders supported. | 2019-10-27 21:16:20.472 SC Futures Order Routing/Data | Bracket Orders supported. | 2019-10-27 21:16:20.472 SC Futures Order Routing/Data | Connected to data and trading server. | 2019-10-27 21:16:20.472 Triggering next historical data download in queue. | 2019-10-27 21:16:20.472 Triggering next historical data download in queue. | 2019-10-27 21:16:20.472 Triggering next historical data download in queue. | 2019-10-27 21:16:20.472 Triggering next historical data download in queue. | 2019-10-27 21:16:20.472 DTC Client socket (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2019-10-27 21:16:26.581 * DTC Client socket (4) | Closed. | 2019-10-27 21:16:26.581 SC DTC Delayed Exchange Data | Disconnected from the server. | 2019-10-27 21:16:26.581 SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2019-10-27 21:16:26.581 SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10044 | 2019-10-27 21:16:28.623 DTC Client socket (4) | Creating socket. | 2019-10-27 21:16:28.623 DTC Client socket (4) | Connecting to IP: 216.1.90.129. | 2019-10-27 21:16:28.623 |
| [2019-10-28 08:45:04] |
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In regards to post #1, this is now resolved. In regards to: DTC Client socket (1) | Socket gracefully closed by remote side. | 2019-10-27 21:16:19.231 We would not be concerned about that unless you see it often. Either this is the result of an update we did on the server or some network connectivity issue elsewhere outside of our server.
Connection to the external service has been lost. | 2019-10-27 21:16:19.235 DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-10-27 21:16:19.235 DTC Client socket (1) | Closed. | 2019-10-27 21:16:19.235 SC Futures Order Routing/Data | Disconnected. | 2019-10-27 21:16:19.283 Will reconnect to the server in 1.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-10-27 21:16:19.283 SC Futures Order Routing/Data | Connecting to the server futurestrading2.sierracharts.com. Port 11098 | 2019-10-27 21:16:20.337 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-28 08:45:40
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