Login Page - Create Account

Support Board


Date/Time: Sun, 05 May 2024 21:21:28 +0000



Payments through Paypal

View Count: 657

[2019-10-27 10:10:09]
User94740 - Posts: 333
4 days ago paypal was available and not it is gone. Anything new?
[2019-10-27 10:44:40]
Sierra Chart Engineering - Posts: 104368
We hope this comes back in a couple of days. PayPal has some compliance questions, which we did answer, and they prevented withdrawals from our account. Until that process is worked through we do not want more funds going into PayPal because it would be inaccessible for us. They just want to make sure we are not handling trading funds, and we give refunds among some other routine questions. Everything is completely fine from our side and in compliance but PayPal can be frustrating to work with.

First time this ever happened in 20 years.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-10-27 10:46:31
[2019-11-05 21:57:53]
Sierra Chart Engineering - Posts: 104368
Refer to:
Why PayPal has been Removed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account