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Date/Time: Sat, 04 May 2024 21:42:45 +0000



The "Global Settings>> Graphic Settings Configuration" doesn't work

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[2019-10-24 22:07:08]
User230685 - Posts: 4
Hi,
The "Save Days to Load, Intraday Bar Period, Graph Draw Types as Default " doesn't save.
When I enabled it, after saving, the check box is empty.
The "Global Settings>> Graphic Settings Configuration" doesn't work as well.
So the "Graphic Settings" template doesn't work.
A new chart doesn't open with my graphic settings, saved in the template.

Could you, please, help with this problem?

Thank you in advance.
[2019-10-26 23:58:16]
Sierra Chart Engineering - Posts: 104368
That first option, the state of it does not save.

Tell us exactly what you have done:
The "Global Settings>> Graphic Settings Configuration" doesn't work as well.
So the "Graphic Settings" template doesn't work.
A new chart doesn't open with my graphic settings, saved in the template.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-10-26 23:58:25
[2019-10-27 01:30:10]
User230685 - Posts: 4
Hi,

1). I have saved the "Graphics Settings" template for the chart in the "Graphics Settings - Global" menu.
When I load this template to a new chart, the saved graphics values don't appear.
The same result if I click the "Global Settings>> Graphic Settings Configuration>> saved template name" menu.


2). How the "Chart Settings>> Main Settings>> Save Days to Load, Intraday Bar Period, Graph Draw Types as Default" menu works?


Thanks
[2019-11-01 13:02:18]
Sierra Chart Engineering - Posts: 104368
1. The documentation for that functionality is here:
Graphics Settings: Saving and Loading Multiple Graphics Settings Configurations

We will be reviewing the documentation and updating it as needed. It sounds like you may have a misunderstanding.

2. Refer to:
Chart Settings: Save Days to Load, Intraday Bar Period, Graph Draw Type as Default (Chart >> Chart Settings >> Chart Data >> Chart Data menu)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-01 13:03:07

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