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Direct MessagesDate/Time: Sun, 05 May 2024 00:45:55 +0000
Data lagging by about 5-10 seconds
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| [2019-10-24 20:45:17] |
| User187934 - Posts: 40 |
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My charts seem to be lagging by about 5-10 seconds. I am trading the ES and am used to seeing the time on the chart pretty much match the time in the main title bar of the program. However lately this has changed and now it lags by about 5-10 seconds. I have spent time looking through lots of support boards but have not managed to find a fix so could someone please point me in the right direction. I am using the Sierra data feed. Thanks |
| [2019-10-24 20:52:10] |
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Refer to the information here: Prices / Data Falling Behind And there are settings to reduce bandwidth with the Sierra Chart exchange data feed you are using. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-10-25 08:22:58] |
| User187934 - Posts: 40 |
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Thanks for getting back to me. I have tried everything suggested in the information link you provided. For some reason pausing the anit-virus seems to have had an effect. I have paused the anit-virus and then ran SC. The lag seems to be around 1 second. Stays around 1 second now even with the anti-virus running again. I have also tried the bandwith adjustments as well. These did not have any effect. When I use a different computer with exactly the same setup there is no lag. The chart time on this computer is actually leading the title bar time so I think this rules out the bandwidth? The spec on the second computer is about the same as the one with the lag so I don't think the problem is cpu processing. |
| [2019-10-25 15:38:11] |
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What antivirus program are you running? We need to add this to our documentation as a cause for data lagging.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-25 15:38:18
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| [2019-10-28 07:09:02] |
| User187934 - Posts: 40 |
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I am using ESET NOD32 antivirus. But I was using the same antivirus on my other computer and didn't have any lag issues. Also I have the antivirus running again and the lag seems to be fixed now.
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| [2019-11-01 01:00:05] |
| User379468 - Posts: 508 |
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And there are settings to reduce bandwidth with the Sierra Chart exchange data feed you are using.
Is there any lag reduction with this option if one has a fast internet connection ie 300Mbps and is only using Level 1 depth anyway? Date Time Of Last Edit: 2019-11-01 01:40:05
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