Support Board
Date/Time: Sun, 02 Feb 2025 22:55:55 +0000
Screen frozen
View Count: 654
| [2019-10-18 12:47:33] |
| User156426 - Posts: 8 |
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Using Sharky as a Trading indicator and screen has been frozen for several days. If I logout and login, then the chart re-enters as current time but goes no further. Checked with Sharky and they are reporting there is no probelm with the software indicator. The data is coming in as it shows in upper left as Green and moving, but the chart is not moving. Please advise. Thanks Bud Date Time Of Last Edit: 2019-10-18 14:29:31
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| [2019-10-18 16:36:30] |
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We cannot help with third-party technical indicators. We recommend that you run Sierra Chart in Safe Mode if they are causing any stability issue in Sierra Chart: Sierra Chart - Software Login Instructions: Using Safe Mode If a chart is not updating, refer to help topic 3: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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