Support Board
Date/Time: Mon, 03 Feb 2025 00:02:19 +0000
New Version download NOT working, Charts frozen at 11:36 EST
View Count: 604
| [2019-10-16 16:54:16] |
| User641850 - Posts: 1 |
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Hello, the NEW version of your SC has been loaded but nothing happens. I have uploaded my installer log file Please let me know next steps to get up and running, |
Private File |
| [2019-10-16 17:55:02] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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