Support Board
Date/Time: Mon, 03 Feb 2025 00:01:25 +0000
Demo extended trial period
View Count: 589
| [2019-10-16 08:44:55] |
| User350414 - Posts: 5 |
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Hello I have just request a demo of Transact Since I have to open an account with them, and I have already tested your platform with CQG, please allow me an extended trial period of 15 days Thank you. |
| [2019-10-16 15:22:36] |
| User350414 - Posts: 5 |
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Can you reactivate the demo please? I have updated all info Thanks |
| [2019-10-16 17:20:11] |
| User350414 - Posts: 5 |
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How can establish the connection with Transact? Under the path >Global settings>Data/Trade service>SC Data-All Services I am able to connect but with no real time data and if I try to connect transact server I receive the message CONNECTION ERROR MESSAGE FROM SERVICE: TransActWS|Account logon error: -1(1)|Date-Time: 2019-10-16 Thanks |
| [2019-10-16 18:31:03] |
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Your Sierra Chart account is active until the end of the month. For the connection problem to Transact refer to: https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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