Support Board
Date/Time: Sun, 24 Nov 2024 22:38:03 +0000
Can't connect to TD Ameritrade data feed this morning
View Count: 1302
| [2013-12-17 14:19:58] |
| User39653 - Posts: 11 |
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Over night my data feed disconnected and I can't reconnect to td ameritrade. I can connect to SierraChart. The support people at td cannot help with the feed for sc. Do I just wait for it to start working?
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| [2013-12-17 15:32:17] |
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Please post a copy of the Message Log following the steps here: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support |
| [2013-12-17 16:41:06] |
| User39653 - Posts: 11 |
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Problem was they froze my account because of a malware alert. I got faked out because tos was running fine on a different computer, but when I restarted it wouldn't let me log on. Problem is resolved. Thanks |
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