Support Board
Date/Time: Sun, 02 Feb 2025 21:54:52 +0000
trade stop and targets being rejected by BitMex
View Count: 760
| [2019-10-11 12:29:19] |
| User434251 - Posts: 15 |
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I have been in two trades this past week that have resulted in my account being liquidated. I am still testing so the amounts were very small, but I want to get on top of this before adding more funds. I am using the trade window and entering trades using the 2 targets with BE stop function. Using price offset I have target 1 set to 1.25 target 2 set to 5.00 and stop all at 1.25. entering trades on the chart works with no problem and I see the trade lines for my stop and targets. I then go about my business and come back to see price has moved against my position and passed my stop all level, however, I am still in the trade. If I click the flatten or reverse buttons, they work as expected, but if I let the trade go, I get a liquidation email from BitMex. My question is - why do my stops not being honored? here is my log info: BitMEX Trading Direct | Requesting historical order fills for account 1260585. Start Date-Time: 2019-10-10 13:41:02 | 2019-10-10 14:21:50.876 BitMEX Trading Direct | Requesting historical order fills for account 1260585. Start Date-Time: 2019-10-10 13:41:02 | 2019-10-10 14:21:52.881 BitMEX Trading Direct | Received 1 order fills. Inserting the ones that do not exist. | 2019-10-10 14:21:54.847 BitMEX Trading Direct | Requesting historical order fills for account 1260585. Start Date-Time: 2019-10-10 13:41:02 | 2019-10-10 17:54:38.922 BitMEX Trading Direct | Requesting historical order fills for account 1260585. Start Date-Time: 2019-10-10 13:41:02 | 2019-10-10 17:54:40.753 BitMEX Trading Direct | Received 1 order fills. Inserting the ones that do not exist. | 2019-10-10 17:54:42.367 BitMEX Trading Direct | Requesting historical order fills for account 1260585. Start Date-Time: 2019-10-10 13:41:02 | 2019-10-10 18:29:37.163 BitMEX Trading Direct | Requesting historical order fills for account 1260585. Start Date-Time: 2019-10-10 13:41:02 | 2019-10-10 18:29:38.773 BitMEX Trading Direct | Received 1 order fills. Inserting the ones that do not exist. | 2019-10-10 18:29:40.402 BitMEX Trading Direct | Requesting historical order fills for account 1260585. Start Date-Time: 2019-10-10 13:41:02 | 2019-10-10 18:32:53.123 BitMEX Trading Direct | Requesting historical order fills for account 1260585. Start Date-Time: 2019-10-10 13:41:02 | 2019-10-10 18:32:55.105 BitMEX Trading Direct | Received 1 order fills. Inserting the ones that do not exist. | 2019-10-10 18:32:57.610 BitMEX Trading Direct | Requesting historical order fills for account 1260585. Start Date-Time: 2019-10-10 13:41:02 | 2019-10-10 18:34:05.510 BitMEX Trading Direct | Requesting historical order fills for account 1260585. Start Date-Time: 2019-10-10 13:41:02 | 2019-10-10 18:34:07.877 BitMEX Trading Direct | Received 1 order fills. Inserting the ones that do not exist. | 2019-10-10 18:34:09.804 BitMEX Trading Direct | Requesting historical order fills for account 1260585. Start Date-Time: 2019-10-11 01:46:16 | 2019-10-10 21:56:19.718 BitMEX Trading Direct | Requesting historical order fills for account 1260585. Start Date-Time: 2019-10-11 01:46:16 | 2019-10-10 21:56:21.329 BitMEX Trading Direct | Requesting historical order fills for account 1260585. Start Date-Time: 2019-10-11 01:46:16 | 2019-10-10 21:56:22.920 BitMEX Trading Direct | Received 3 order fills. Inserting the ones that do not exist. | 2019-10-10 21:56:24.531 BitMEX Trading Direct | Requesting historical order fills for account 1260585. Start Date-Time: 2019-10-11 01:46:22 | 2019-10-10 21:56:25.658 BitMEX Trading Direct | Requesting historical order fills for account 1260585. Start Date-Time: 2019-10-11 01:46:22 | 2019-10-10 21:56:27.888 BitMEX Trading Direct | Received 5 order fills. Inserting the ones that do not exist. | 2019-10-10 21:56:29.508 BitMEX Trading Direct | Requesting historical order fills for account 1260585. Start Date-Time: 2019-10-11 01:46:27 | 2019-10-10 21:56:31.275 BitMEX Trading Direct | Requesting historical order fills for account 1260585. Start Date-Time: 2019-10-11 01:46:27 | 2019-10-10 21:56:33.848 BitMEX Trading Direct | Requesting historical order fills for account 1260585. Start Date-Time: 2019-10-11 01:46:31 | 2019-10-10 21:56:35.429 BitMEX Trading Direct | Received 7 order fills. Inserting the ones that do not exist. | 2019-10-10 21:56:36.108 Trade Order Error - BitMEX order update (Rejected). Internal Order ID: 232. Service Order ID: 02aeabae-9af4-f3fd-eabb-323b4ef8c3f6. Symbol: ETHUSD-BMEX. Account: 1260585 | 2019-10-10 23:23:48.305 * Trade Order Error - BitMEX order update (Rejected). Internal Order ID: 229. Service Order ID: 25f83876-43e2-ac89-174b-3c7a55ff4530. Symbol: ETHUSD-BMEX. Account: 1260585 | 2019-10-10 23:23:48.305 * Notice - An overfill UpdateOrder call has occurred. Overfill Quantity: 1000. Total filled quantity: 1000. Order quantity: 1000 | Symbol: ETHUSD-BMEX | TradeAccount: 1260585 | InternalOrderID: 233 | ServiceOrderID: 00000000-0000-0000-0000-000000000000 | Current Status: Filled | 2019-10-11 00:44:03.614 * BitMEX Trading Direct | Requesting historical order fills for account 1260585. Start Date-Time: 2019-10-11 01:46:31 | 2019-10-11 00:44:10.052 BitMEX Trading Direct | Requesting historical order fills for account 1260585. Start Date-Time: 2019-10-11 01:46:31 | 2019-10-11 00:44:12.164 BitMEX Trading Direct | Received 9 order fills. Inserting the ones that do not exist. | 2019-10-11 00:44:14.600 Flagging to reload Trades list in charts | Symbol: ETHUSD-BMEX | TradeAccount: 1260585 | 2019-10-11 00:44:14.608 |
| [2019-10-11 19:34:01] |
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You need to ask BitMex why these orders were rejected: Trade Order Error - BitMEX order update (Rejected). Internal Order ID: 232. Service Order ID: 02aeabae-9af4-f3fd-eabb-323b4ef8c3f6. Symbol: ETHUSD-BMEX. Account: 1260585 | 2019-10-10 23:23:48.305 *
Trade Order Error - BitMEX order update (Rejected). Internal Order ID: 229. Service Order ID: 25f83876-43e2-ac89-174b-3c7a55ff4530. Symbol: ETHUSD-BMEX. Account: 1260585 | 2019-10-10 23:23:48.305 * We do not know. You need to give them the Service Order IDs. The order rejections are happening at the time, the parent order fills. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-11 19:34:43
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| [2019-10-11 21:50:29] |
| User434251 - Posts: 15 |
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Thanks for the prompt response. I have one quick follow up question, or really just confirm that I can have sierra chart handle the stops. If so I am also going to assume my computer needs to run 24/7. Please confirm.
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| [2019-10-11 21:52:23] |
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Yes you can by using a client-side stop. You can use this particular one: Order Types: Stop with Last Triggering And yes Sierra Chart does need to be continuously running in this case. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-11 21:52:33
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