Support Board
Date/Time: Mon, 03 Feb 2025 01:05:30 +0000
error message with trade alloacation orders on demo account(which is not SC sim account)
View Count: 662
| [2019-10-10 08:17:46] |
| User912795 - Posts: 5 |
|
(Message log removed)
Date Time Of Last Edit: 2019-10-11 19:12:39
|
Private File |
| [2019-10-10 18:16:26] |
| |
|
Did you still need help in this thread?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-10-10 18:44:26] |
| User912795 - Posts: 5 |
|
Yes! I need help for a very long time and I did not get the help from my broker that advised me to ask the SC team.
|
| [2019-10-11 19:13:18] |
| |
|
This is the error: Trade Order Error - OEC order update (Rejected). Text: Invalid account Unknown account(s). It is from OEC. It simply means that the Service Setting >>Trade Account setting in Global Settings >> Data/Trade Service Settings is not correct. We are not sure what it should be set to. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-11 19:13:32
|
| [2019-10-20 06:52:55] |
| User912795 - Posts: 5 |
|
I found out that I got the wrong demo account number from my broker. Thanks for your help. Beginners stuff....
|
To post a message in this thread, you need to log in with your Sierra Chart account: