Support Board
Date/Time: Fri, 17 Jan 2025 07:14:51 +0000
Gaps in Historical Chart... need help please
View Count: 1062
[2019-10-10 00:01:01] |
mitchandsophtrading - Posts: 3 |
Hi Team, Please see the attached image. For some reason there is a gap on the daily chart, where if you look to the upper left on a 240 min chart, there is clearly no gap. Can someone please help me figure this out? Note, as I am uploading a shot of multiple synch'ed charts I have uploaded a screenshot... I hope this is OK. Thanks in advance. Mitch |
Attachment Deleted. |
[2019-10-10 02:37:27] |
Sierra Chart Engineering - Posts: 104368 |
Your Sierra Chart account is expired. Do you have another account?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-10-10 02:49:26] |
MitchandSoph - Posts: 32 |
Sorry yes... this is the active account with a live subscription. Cheers, Mitch |
[2019-10-10 03:08:59] |
Sierra Chart Engineering - Posts: 104368 |
The gap you are referring to is not clear to us in the screenshot, but in any case these are continuous futures contract charts, so refer to: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-10-10 03:42:49] |
MitchandSoph - Posts: 32 |
Hi there. Thanks for the link. If you look at the bottom arrow, the market closes low, and the next bar opens up much higher. IF you look at the 240min chart up the top, there are no gaps in trading. So just trying to figure out why that gap is there. I've re-downloaded the data as per the link you provided, but it didn't help. Any other ideas? Cheers, Mitch |
[2019-10-10 03:51:20] |
Sierra Chart Engineering - Posts: 104368 |
Therefore, refer to: Continuous Futures Contract Charts: Displaying Rollover Transition Times and Contract Months And make sure you did indeed re-download the data exactly as documented for all contract months: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-10-10 05:51:47] |
MitchandSoph - Posts: 32 |
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Date Time Of Last Edit: 2019-10-10 05:52:21
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[2019-10-10 05:56:23] |
MitchandSoph - Posts: 32 |
Hi again, Sorry but this isn't getting me any closer... see the attached image where Ive highlighted a big gap on the daily chart, however not there is no gap on the 240 minute chart, or the other intraday charts. What am I doing wrong here? Thanks again, Mitch http://www.sierrachart.com/image.php?Image=157068689367.png |
[2019-10-10 06:57:27] |
Sierra Chart Engineering - Posts: 104368 |
See: Differences With Data and Chart Bars Between Services / Connections / Chart Types: 43.6 - Differences Between Close Prices on Historical Daily Charts Compared to Intraday Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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