Support Board
Date/Time: Sun, 02 Feb 2025 20:36:15 +0000
Real life data not working/ can't log into data feed
View Count: 684
| [2019-10-08 04:17:29] |
| User208238 - Posts: 5 |
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Hello, Ive been trying to log into the data feed using my cqg credentials(on a new device) and it keeps stating incorrect username or password. I contacted Amp Futures, and they said I didn't have a real life data connection even though I do through sierra charts. I did have a message from bar chart asking to resubmit a user agreement. I completed this step as well as established a second live data feed connection through sierra charts. I still can't connect. Does it need to be activated?
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| [2019-10-08 07:20:47] |
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You need to set Global Settings >> Data/Trade Service Settings>> Service to SC Data-All Services. What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-08 12:59:23
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| [2019-10-08 21:17:21] |
| User208238 - Posts: 5 |
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I'm using AMP futures.
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| [2019-10-09 08:47:48] |
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To authorize the CME data, you do need to follow the instructions here and connect to your live trading account: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees And make sure the symbols are correct by selecting this command: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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