Support Board
Date/Time: Sun, 02 Feb 2025 20:38:03 +0000
two installation of Sierra, chartbook doesn't work
View Count: 630
[2019-10-07 08:26:25] |
User811622 - Posts: 38 |
I have two Sierra installations, main one is in c:\sierachart and the new installation (2nd) is in c:\sierrachart2. I copied chart from c:\sierrachart\data to c:\sierrachart2\data folder. The chart contains default spreadsheet. When I open the chart on c:\sierrachart2, it doesn't work correct. Seems like all data from the spreadsheet is lost. And the chart looks weird. Please advise on how to resolve this issue. Thanks |
[2019-10-07 11:24:04] |
Mack - Posts: 83 |
Hi, did you update your "Data Files Folder" in General Settings?
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[2019-10-07 12:33:02] |
User907968 - Posts: 825 |
did you copy the spreadsheet file across (.scss)?
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[2019-10-08 02:35:40] |
Sierra Chart Engineering - Posts: 104368 |
Make sure you have copied the spreadsheet files as well. These have an SCSS file extension.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-10-08 03:20:05] |
User811622 - Posts: 38 |
It worked after copying spreadsheet as well.
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