Support Board
Date/Time: Sun, 02 Feb 2025 20:11:01 +0000
My bracket order did not trigger
View Count: 762
| [2019-10-01 16:42:28] |
| leftguard90 - Posts: 6 |
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I had a simple bracket order 10 ticks away to close and 10 ticks to stop out and it did not trigger properly. I know it reached my closed order and only closed out 5 positions but worst it reached my stop and only closed out 3 positions now I have 12 positions going against me wtf. It's a simple bracket order there shouldn't be anything to this. |
| [2019-10-01 17:08:03] |
| leftguard90 - Posts: 6 |
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File attached
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 activity.png / V - Attached On 2019-10-01 17:07:47 UTC - Size: 99.53 KB - 304 views service.png / V - Attached On 2019-10-01 17:07:53 UTC - Size: 206.1 KB - 301 views |
| [2019-10-02 19:24:03] |
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There is a procedure for this and that is documented here: Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis However, based on the last screenshot you provided, the problem you had is as documented here: Attached Orders: Failure to Increase Quantity Due Order Modification Rejection from Margin/Position Limits So we do not need any further information. You are able to resolve this with your broker and their risk management. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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