Support Board
Date/Time: Tue, 25 Feb 2025 04:13:49 +0000
UI Size
View Count: 1265
| [2019-10-01 00:01:45] |
| MatchFX - Posts: 2 |
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Hello, this happens to me the second time - UI size becomes bigger than before (buttons and window borders become wider). I'm not sure what switches it. I tried to reduce font size, but it doesn't help much. http://www.sierrachart.com/image.php?Image=1569887871223.png In the screenshot you can see there are 12 windows (4 columns and 3 rows) that I could see before all at once, but now I can only partially see 6 of them (2.5 columns and 2 rows). Windows settings haven't changes - screen resolution and UI Size stay the same. I can readjust windows to see all of them again, but window borders are abnormally wide, they hold much screen space. How can I adjust the UI Size on the Sierra Chat side? |
| [2019-10-01 10:29:11] |
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The size of window borders can only be controlled through the operating system settings. To control the size of control bar buttons, refer to: Control Bar: Control Bar Buttons Size and Text Size Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-10-02 21:21:09] |
| MatchFX - Posts: 2 |
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Thank you, but Windows settings don't help. "Scale and layout/Size of text, apps, and other items" is at minimal 100% (as it was before). And I don't see any other settings in Windows 10. I also tried to adjust DPI settings with Regedit with no success (Sierra Chart UI scale stays similarly big in screen space with different DPI). Could you advise how else I can fix that? |
| [2021-03-31 14:57:25] |
| User430672 - Posts: 15 |
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I am having the same issue after updating to newest version of SC - bars are much wider and taller than before the update. Text size does not seem to have changed dramatically, so the bars and screen is filled with much empty space. All setting in Windows 10 were exactly the same before and after installing the new version of SC. |
| [2021-03-31 18:38:07] |
| John - SC Support - Posts: 38150 |
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It sounds like you just need to adjust your scales to get things how you want them again. Refer to the following and the section after it: Working With Charts: Chart Window and Regions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-31 19:19:16] |
| User430672 - Posts: 15 |
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Thanks for the quick reply John. Unfortunately hovering over the borders of the areas in question does not allow for adjustment. Attached is an image showing the areas: the control bar; the chart values window; the area showing chartbook name; the area showing individual chart names within the chartbook. Thanks.
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 SC Forum 1.png / V - Attached On 2021-03-31 19:18:20 UTC - Size: 92.89 KB - 220 views |
| [2021-03-31 20:22:29] |
| John - SC Support - Posts: 38150 |
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Can you attach that chartbook to this thread for us to take a look at it? Follow these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Also attach your Sierra4.config file, which is in your main Sierra Chart installation folder (typically C:\SierraChart). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-31 20:54:16] |
| User430672 - Posts: 15 |
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Please see attached. Thanks.
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Private File Attachment Deleted. Private File |
| [2021-04-01 03:48:11] |
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Set this setting to 1: General Settings Window: Small Pixel Amount Scaling Factor (Global Settings >> General Settings >> GUI >> Application GUI) Yours is set to 20. That is much too large. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-01 14:45:39] |
| User430672 - Posts: 15 |
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Thanks - that solved the issue. In the interest of saving time by avoiding similar issues: any idea how this setting would have come into play by installing the newest version of SC? The old version looked and ran fine and I made no changes to any settings between installation and opening a chartbook. Reverting to the previous version didn't help once the problem cropped up. |
| [2021-04-01 21:42:33] |
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The only way we would know it would have been set so high was if you manually changed it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-01 22:29:15] |
| User430672 - Posts: 15 |
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Strange - didn't make any changes to any settings between installing the new version and pulling up an existing chartbook. In any case, all back to normal - thanks.
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