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Notice: Required Update For Users of SC Real-Time Services

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[2013-12-13 01:32:02] #1 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
During the weekend of December 28-29, we will be updating some of our servers with a software update. After this time, we will recommend that users update Sierra Chart to take advantage of the new communications protocol. There will not be a need to immediately update, but we will put out a notice through to Sierra Chart for users to update. Only if you are using our real-time services will you be affected by this. This would include the market statistics data feed and our Forex data feed. Our new futures data feed already uses the latest software and protocol. We are just letting people know now, so you will be prepared for the update. Our advice is that you should update to 1061, if not already, during the next couple of weeks so that that when we put out an update notice, the update will go very smoothly because there will be very minimal changes. Mainly this notice is for users who are running significantly older versions of Sierra Chart. Like a version number 100 or more older. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-13 01:33:18

[2013-12-13 12:57:58] #2 [Go To First Post]
Trint - Posts: 115
Will we notice anything different from the client's perspective with the new update or is it a behind-the-scenes improvement..? (any new assets like the ICE US Dollar Index calculation for your loyal forex subscribers ;) ok I'll not mention it again but there was always the chance you might have brought it forward. I'm glad there are no changes to the forex data source as it's an excellent feed.

[2013-12-13 18:29:03] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Nothing different from the user's perspective. The dollar index calculation will be coming some time in probably January or February. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2013-12-14 15:52:44] #4 [Go To First Post]
jsoviero - Posts: 84
Please advise when subscribers to the new futures data feed will have access to cash indexes and individual security symbols such as APPL, GOOG etc. Also please describe any new market internals or stats that you may be planning to include with the Excellent new data feed. Thank you in advance.

[2013-12-27 04:46:54] #5 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Cash indexes and stocks will be available in January 2014. For market internals, please let us know what you are interested in. Good chance we can add it. For what is coming, refer to this section here: http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php#UpcomingFunctionality Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2013-12-27 15:10:41] #6 [Go To First Post]
ejtrader - Posts: 688
SC Team - Based on the page below - Would like to have the following 2 Market Internals - if you can include them. Thanks http://www.iqfeed.net/symbolguide/display.cfm?eight=08016630.cfm&six=06000429&title=DTN%20-%20INDEXES%20AND%20INDICATORS%20DEFINITIONS S&P PREM The S&P 500 premium represents the cash PRSP.Z SP-PREM.Z price of the S&P 500 Index subtracted from the price of the nearby S&P futures contract. S&P PREM The Standard & Poors 500 premium combined PRSC.Z SP-PRM2.Z Combined represents the cash price of the S&P 500 Index subtracted from the price of the nearby

[2013-12-27 18:05:10] #7 [Go To First Post]
jsoviero - Posts: 84
Yes, +1 - please include them all as per the attachment from "ejtrader"

[2013-12-27 19:08:04] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The S&P premium will be added. However, please be advised, that there will be an exchange fee or fees for this. Not sure if it is just the S&P exchange fee or also the CME exchange fee . We will be looking into this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2013-12-27 21:12:01] #9 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We are proceeding now with the server updates and will update this thread when it is done and let everyone know when you need to update. We expect to be done later on in the evening. It is not mandatory to exactly update when we post the notice, but within 30 days. It is desired that you update as soon as possible to obtain the fastest connection to our servers. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2013-12-28 03:05:55] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have completed the server update. Therefore it is now recommended that users begin to update to version 1066 or higher sometime between now and January 31, 2014. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-01-04 19:16:51] #11 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have updated one of our servers this weekend with our new server software. One unexpected result of this, is that in order to continue to receive the Sierra Chart market statistics data feed ($TICK and other symbols), you will need to update to version 1066 or higher to receive the market statistics data feed. So this is ahead of the requirement to update by January 31, 2014. The FXCM Forex data feed is not affected by this. But you will need to update by January 31. Also, Ajax Financial users need to update to this version or higher by Sunday evening to continue to receive the Forex data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-01-10 07:51:51] #12 [Go To First Post]
Rusty - Posts: 39
Cash indexes and stocks will be available in January 2014. I need the S&P 500, NASDAQ 100, and NASDAQ Composite cash indices. Currently Barchart subscribers receive this data using symbols $INX, $IUXX, and $NASX. But subscribers with the CME E-mini package can also use the symbols ESY0, NQY0, and NCY0. I presume the CME passes through this exchange data. Can't you simply map from these CME symbols to your SC Real-time Futures Data Feed subscribers' broker equivalents, e.g. for IB, SPX-I-CBOE, NDX-I-NASDAQ, and COMP-I-NASDAQ? (I know, I know - everything looks simple to the uninformed :-)

[2014-01-10 07:53:32] #13 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Need to check on this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-01-24 21:22:10] #14 [Go To First Post]
ejtrader - Posts: 688
post deleted - after further tests. Date Time Of Last Edit: 2014-01-25 00:05:47

[2014-01-25 00:31:26] #15 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
It looks like when an instance is connected to SC realtime feed, and another instance is started - it would cause issues to the primary instance that was connected earlier No. This should not happen. In this case - would it be possible to: - Primary instance(where realtime sc feed is used) - no messages/actions - Secondary instance - Message that another instance is connected, no SC realtime feed to this instance. This is how it currently works. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-02-04 19:28:08] #16 [Go To First Post]
ejtrader - Posts: 688
Wanted to check further on this thread. Interested in having the following internals as well - if this is still in works. $ADSPD - S&P 500 Adv-Decl Issues Diff $ADUSD - All US Adv-Decl Issues Diff $ESINX - E-Mini S&P 500 Premium Index Thanks

[2014-02-05 00:31:05] #17 [Go To First Post]
SgtJ - Posts: 154
Any thoughts/consideration for adding net volume, net A/D, and tick for the Dax?

[2014-02-05 00:42:33] #18 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Any thoughts/consideration for adding net volume, net A/D, and tick for the Dax? This will have to come another time as our data feed business builds up. We do not have access to the stocks in the DAX. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-02-07 02:33:36] #19 [Go To First Post]
Rusty - Posts: 39
I need the S&P 500, NASDAQ 100, and NASDAQ Composite cash indices. Currently Barchart subscribers receive this data using symbols $INX, $IUXX, and $NASX. But subscribers with the CME E-mini package can also use the symbols ESY0, NQY0, and NCY0. I presume the CME passes through this exchange data. Can't you simply map from these CME symbols to your SC Real-time Futures Data Feed subscribers' broker equivalents, e.g. for IB, SPX-I-CBOE, NDX-I-NASDAQ, and COMP-I-NASDAQ? Need to check on this. Now I'm going to recommend you not use those symbols: 1. If the CME is just passing the data, latency to your subscribers will be lower if you grab it directly from the originating exchanges. 2. Barchart changed the NQY0 timestamps back to EST today (unannounced - I've reported it to BC). This has happened several times over the last few years, the last time being 7/12/13 when they changed the timestamps from EDT to CDT. These flip-flops cause problems for computerized back-testing against long cash files. Maybe you won't have this problem if you acquire the indices directly from the CBOE, NYSE and NASDAQ.

[2014-02-07 08:03:47] #20 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We intend to offer the market indexes next week. And the data will not come from the futures exchanges or used the futures style symbols. These will be the types of symbols: $INX, $IUXX, and $NASX. 1, 2. Understood and agreed. The source data feed we work with should be using Eastern time stamping and then we convert it to GMT. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-02-07 08:09:29] #21 [Go To First Post]
Trint - Posts: 115
Will you be including the US Dollar Index with this latest batch of market indexes..? Or will this come later.. TIA

[2014-02-07 08:12:50] #22 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
That will come later. This is something we will be calculating ourselves. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-02-11 10:06:35] #23 [Go To First Post]
Trint - Posts: 115
In your 'upcoming functionality' section, you mention 'Numerous other stock and futures exchanges in the US, European and Asian markets' ... does this mean Intraday London/German Stock Exchange FTSE/DAX shares/stocks will be included..? Also when you say it'll be $25 for 10 minute delayed data will we just need to pay the small, relevant exchange fee to get the latest intraday updates from certain US and Canadian exchanges..?

[2014-02-11 10:15:12] #24 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes. But this may not be ready for three months or so. And the European exchanges will be provided through Tele-trader and we are still discussing the pricing with them. It is not yet finalized. You will not directly subscribe to Tele-trader, but we will have the option available through our website and handle the billing ourselves. The $25 option was canceled. As long as you are on package 3 or 5 you can access US and Canadian stock historical data with the "SC Historical Data" service currently. And we should be able to release real-time US and Canadian stock data within two months. Possibly even sooner. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-11 10:25:42

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