Support Board
Date/Time: Sun, 24 Nov 2024 21:31:01 +0000
Daily data backfil problem
View Count: 1300
| [2013-12-12 22:58:31] |
| rkarrow - Posts: 9 |
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Hi, I'm having a problem with backfilling of daily data (intraday is working OK). There is no problem with any of the individual stocks daily data, but most of the stock indexes are not backfilling. Following indexes are not backfilling INDU-I-NYSE SPX-I-CBOE COMP-I-NASDAQ RUT-I-RUSSELL SOX-I-PHLX Following indexes are backfilling properly BKX-I-PHLX NYA-I-PSE DTX-I-CBOE This seems weird that some indexes are working properly and others aren't. I am on Plan 3. I was using "Use Primary Service Server". If I had a problem with missing daily data (usually because I hadn't logged on for a couple of days), I would use the chart method "Delete and Download Data" and that would fill in the missing data. This no longer fills in the missing data. I switched to "Use Sierra Chart Historical Data Service" and thought that would cure the problem. It's not working either. I have included a few lines from the log. Thank you for your help, Robert Selected lines from the log Requesting historical data but received and wrote none. HD Request # 3 - Received 0 records and wrote 0 records for INDU-I-NYSE | 2013-12-12 14:11:31 HD Request # 3 - Daily download COMPLETE for INDU-I-NYSE | 2013-12-12 14:11:31 HD Request # 4 - Downloading Historical Daily chart data for COMP-I-NASDAQ. Starting date: 1963-12-13. Service: ib | 2013-12-12 14:11:32 HD Request # 4 - Requesting historical Daily data for COMP-I-NASDAQ starting at 1963-12-12 | 2013-12-12 14:11:32 HD Request # 4 - Received 0 records and wrote 0 records for COMP-I-NASDAQ | 2013-12-12 14:11:32 HD Request # 4 - Daily download COMPLETE for COMP-I-NASDAQ | 2013-12-12 14:11:32 HD Request # 5 - Downloading Historical Daily chart data for RUT-I-RUSSELL. Starting date: 1963-12-13. Service: ib | 2013-12-12 14:11:33 HD Request # 5 - Requesting historical Daily data for RUT-I-RUSSELL starting at 1963-12-12 | 2013-12-12 14:11:33 HD Request # 5 - Received 0 records and wrote 0 records for RUT-I-RUSSELL | 2013-12-12 14:11:33 HD Request # 5 - Daily download COMPLETE for RUT-I-RUSSELL | 2013-12-12 14:11:33 HD Request # 6 - Downloading Historical Daily chart data for VIX-I-CBOE. Starting date: 1963-12-13. Service: ib | 2013-12-12 14:11:33 HD Request # 6 - Requesting historical Daily data for VIX-I-CBOE starting at 1963-12-12 | 2013-12-12 14:11:33 HD Request # 6 - Received 0 records and wrote 0 records for VIX-I-CBOE | 2013-12-12 14:11:33 HD Request # 6 - Daily download COMPLETE for VIX-I-CBOE | 2013-12-12 14:11:33 Date Time Of Last Edit: 2013-12-13 01:34:41
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| [2013-12-13 01:41:50] |
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Please do the following: 1. Enable this Historical Daily Data service source: "Use Primary Service Server". 2. Go to each of the charts and select Chart >> Chart Settings. Press the Find button beside the Symbol box. 3. Reselect the symbol. It will be a different symbol format because the data comes from our own service. 4. Press OK press OK. Repeat the symbol selection for each chart. After this is done, if there is any missing data in the chart go to Edit >> Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-13 01:42:31
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