Support Board
Date/Time: Sun, 02 Feb 2025 14:53:32 +0000
[User Discussion] - problème (Transact service connection error)
View Count: 829
[2019-09-23 16:32:45] |
christophe - Posts: 3 |
Bonjour je n'arrive plus à me connecter à une carte Sierra, quand j ouvre Sierra chart j'ai Message d'erreur de connexion du service: Transact es | erreur de connexion au compte: -1 (-1) | date-heure: 2019-09-23 |
Capture.PNG / V - Attached On 2019-09-23 16:31:43 UTC - Size: 27.68 KB - 296 views |
[2019-09-23 22:37:40] |
Sierra Chart Engineering - Posts: 104368 |
We want you to update to version 1991 following the instructions here: Software Download: Fast Update And then we want you to contact Transact: https://www.transactfutures.com/ContactUs.html And ask them to allow your Transact account to connect to the Transact websocket connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-23 22:38:24
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