Support Board
Date/Time: Wed, 27 Nov 2024 16:48:37 +0000
Trade Order Error - No Symbol Contract ID mapping. Unable to submit order
View Count: 1099
| [2019-09-17 11:58:52] |
| User240019 - Posts: 112 |
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In the last few days I've started to have this problem intermittently. I trade the RTY - Z contract and I use the Micro RTY's as my execution. I have a Footprint chart that shows the RTY data with the Micro setup as the trade and current quote symbol and 'use as trade symbol only' radio button selected. Now every time I try to set a live order, I get this error and I'm not sure why. Please help. |
| [2019-09-17 12:09:17] |
| User240019 - Posts: 112 |
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Additionally, I opened another chart and submitted an order with only the micros on it and the order went through. Again, this has been an intermittent problem that is now persisting.
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| [2019-09-17 12:30:24] |
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Refer to: CQG Trading Platform Service: Solving Contract ID Mapping Error when Submitting Order Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-09-17 13:22:49] |
| User240019 - Posts: 112 |
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I've done this now, I'll advise if that worked - I opened a historical chart for the symbol and I added the symbol to the list as well.
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| [2019-09-18 09:07:50] |
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It will certainly solve the problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-18 09:07:55
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| [2023-07-24 19:30:18] |
| User831007 - Posts: 5 |
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Hi I am finding same trouble. Trade Order Error - No Symbol Contract ID mapping. Unable to submit order Can anyone help me? |
| [2023-07-24 21:00:51] |
| John - SC Support - Posts: 36322 |
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Refer to the following: CQG Trading Platform Service: Solving Contract ID Mapping Error when Submitting Order For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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