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Date/Time: Fri, 03 May 2024 02:55:01 +0000



Bad Lag between Sierra Dom and Sierra Charts

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[2019-09-16 13:22:18]
User776992 - Posts: 7
My acct. got opened on Friday and I can't place any trades due to a severe lag between what the Sierra Dom is reading and how it's being displayed on the chart. There seems to be a sever lag with the chart corresponding with the Dom by many seconds. There's no way to trade with that kind of lag.... Any help would be greatly appreciated.

Thank you,

David B.
[2019-09-16 13:58:15]
Sierra Chart Engineering - Posts: 104368
What you describe is inherently not possible. There cannot be this kind of discrepancy between two different charts or Trading DOM windows within Sierra Chart. But refer to this help topic to see if it is some other issue:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart

In any case regarding the lag, refer to this help topic:
Prices / Data Falling Behind

We recommend using this data feed to solve the lag problem:
Denali Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-09-16 13:59:41
[2019-09-16 14:01:48]
Sierra Chart Engineering - Posts: 104368
Be sure to read the post above.

We see you have two installations of Sierra Chart. For the installation set to SC Data-All Services, it is not going to have the futures charts there updated in real time unless you are using this data feed:
Denali Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-09-16 14:03:20

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