Support Board
Date/Time: Thu, 20 Feb 2025 20:46:48 +0000
[Locked] - AMP and Denali Data Feed
View Count: 4174
[2019-09-16 08:04:11] |
User192246 - Posts: 4 |
Hello there, I have a live futures account with AMP using CGQ data and Sierra Chart charting package. AS AMP customer I'm thinking to switch to Denali Data Feed for 20$. Will I be able to use two simultaneous connections? |
[2019-09-16 10:52:06] |
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Yes this is fully supported. For instructions, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services (Integration with Trading Services) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-16 12:25:25
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[2019-09-16 11:49:58] |
User192246 - Posts: 4 |
Thanks, I read it but still it's not clear. 1. In order to have two connections (new instance is enough) do I have to activate Denali data feed directly from my Sierra Chart account or AMP? There is an option in AMP to use Denali Data Feed for 20$ however they say its only for one connection and I'm simply not convienced about knowlegde of their support and want to confirm with you as source. 2. Would I have to pay for additional license? Currently my license costs are covered by AMP. |
[2019-09-16 12:26:44] |
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Why do you want two connections? You just need one connection to use it with CQG. These are the instructions for that: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-09-16 12:41:29] |
User132748 - Posts: 159 |
1. AMP offers Denali feed only as package with TT order routing. Do you recomend using this package and switching from CQG to TT routing or we should stay with CQG for excecution? 2. AMP says they cannot setup Denali datafeed with CQG excecution and it should be setup directly with SierraChart if someone wants to stay with CQG. Could you confirm? 3. Maybe you should let AMP sell Denali datafeed with CQG excecution as second package? Especialy seeing all that recent bad user feedback about TT. Date Time Of Last Edit: 2019-09-16 12:43:49
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[2019-09-16 13:16:47] |
User192246 - Posts: 4 |
Replying to post number 4 I need to have two instances of SC running at the same time for my scanners - Tradeguider software. There are diffrent settings for two scanners that I usetherefore I cannot use thrm on one platform. I already confirmed with TG that what I need is to be able to open a new instance and use two scanners independenty. Can you please advise how to achieve it? |
[2019-09-17 11:07:11] |
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1. It is perfectly fine to use the TT execution. 2. In order to not create more confusion, we will agree with what they say. 3. AMP already have the ability to do this. You need to keep the incidents with TT in perspective, there are greater incidents we hear about with CQG overall. And since those incidents with TT, there has not been any continued problem on the TT side that we are aware of. And there certainly would not be on the Sierra Chart side. You need to install two installations of Sierra Chart. Refer to: Using Multiple Data and Trading Services at the Same Time In the instances not connected to CQG you need to manually connect them to your trading account once a month to authorize CME real-time data: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees If you are using the TT order routing, you do not have to perform this step. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-17 11:07:53
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[2021-01-15 11:26:54] |
User103448 - Posts: 76 |
is there a way to avoid wrong tick size setting through denali datafeed??
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[2021-01-18 11:39:56] |
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Disregard the prior answer. It has been removed. The CQG symbol settings have been corrected back to as they should be. And we have corrected the settings for SC Data-All Services. Follow the instructions here: Global Symbol Settings: Update Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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